Netatmo WELCOME User Manual

18 Prole strength
18.1 Prole strength
Each time WELCOME misses a recognition, you can manually identify this person and
increase the prole recognition strength of this person. It means that WELCOME will
more accurately recognize this person later.
19 WELCOME has by mistake recognized something
that is not a face
19.1 WELCOME has by mistake recognized something that is not
a face
In very rare cases it can happen that WELCOME wrongly identies something as a face.
In that case you can help us to improve it. Our teams keep on improving WELCOME's
algorithm thanks to your feedback.
In such a case, touch and hold the picture, choose Not a face?.
Improvements will be applied in the following available WELCOME rmware update.
Advanced troubleshooting
20 Camera's MAC address
20.1 Camera's MAC address
You can access the MAC addresses from the camera's settings menu : Your home >Camera.
You will nd both the Wi-Fi's MAC address and the Ethernet's MAC address.
21 LED color code
21.1 LED color code
Green light
Steady after being powered = WELCOME is starting.
Blue light
Glowing = Pairing mode. Waiting for a smartphone/tablet to connect with (via Blue-
tooth).
Steady = Smartphone/tablet connection established. Set up in progress through the
smartphone app installer.
9

Netatmo WELCOME Specifications

General

Type	IP security camera
PTZ control	No
Day/night mode	Yes
Placement supported	Indoor
Connectivity technology	Wired & Wireless
Form factor	-
Mounting type	Desk
Product color	Black, Gold
Housing material	Aluminum
Total megapixels	4 MP
Maximum resolution	1920 x 1080 pixels
Supported video modes	1080p
Video compression formats	H.264
Supported graphics resolutions	1920 x 1080 (HD 1080)
Minimum illumination	- lx
Field of view (FOV) angle	130 °
Digital zoom	8 x
Detect distance	5 m
Number of lenses	1
Compatible memory cards	MicroSD (TransFlash)
Maximum memory card size	32 GB
LED type	IR
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Networking standards	IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Ethernet interface type	Fast Ethernet
Mobile operating systems supported	Android, iOS
Cables included	USB
Memory card included	MicroSD
Included memory card size	8 GB
AC input voltage	100 - 240 V
Power source type	AC
AC input frequency	50 - 60 Hz
Power consumption (typical)	5 W

Weight and Dimensions

Width	45 mm
Height	155 mm
Weight	230 g
Package type	Box
Package weight	580 g