NETGEAR Nighthawk AX8 User Manual

Quick tips
This section describes tips for troubleshooting some common problems.
Sequence to restart your network
If you must restart your network, follow this sequence:
1.
Turn off and unplug the modem.
2.
Turn off the router.
3. Plug in the modem and turn it on. Wait two minutes.
4. Turn on the router and wait two minutes.
Check the power adapter and Ethernet cable connections
If the router does not start, make sure that the power adapter cable is securely plugged
in.
If the Internet connection or LAN connections do not function, make sure that the
Ethernet cables are securely plugged in. The Internet LED on the router is lit if the
Ethernet cable connecting the router and the modem is plugged in securely and the
modem and router are turned on. If one or more powered-on computers are connected
to the router by an Ethernet cable, the corresponding numbered router LAN port LEDs
light.
Check the WiFi settings
Make sure that the WiFi settings on the WiFi-enabled computer or mobile device and
the router match exactly. The WiFi network name (SSID) and WiFi security settings of
the router and the computer or mobile device must match exactly. WiFi passwords are
case sensitive.
If you set up an access control list, you must add the MAC address of each computer
and mobile device to the router’s access control list.
Check the network settings
If your computer or mobile device cannot connect to the router, make sure that the
network settings of the computer or mobile device are correct. Computers and mobile
devices must use network IP addresses on the same network as the router. By default,
almost all computers and mobile devices are set up to obtain an IP address automatically
using DHCP.
User Manual163Troubleshooting
Nighthawk AX8 8-Stream Tri-Band WiFi 6 Router

NETGEAR Nighthawk AX8 Specifications

General

Modulation	1024-QAM
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Channel bandwidth	160 MHz
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
WLAN data transfer rate (max)	6000 Mbit/s
WLAN data transfer rate (first band)	1200 Mbit/s
WLAN data transfer rate (second band)	4800 Mbit/s
Ethernet LAN	Yes
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11i, IEEE 802.11n
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Memory card slot(s)	No
Ethernet LAN (RJ-45) ports	5
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	2
WAN connection type	RJ-45
Processor cores	4
Processor frequency	1800 MHz
Electromagnetic compatibility	FCC 15 B EN 55022 (CISPR 22), B C-Tick N10947
Security algorithms	128-bit AES, WPA, WPA2, WPA2-PSK
Product type	Tabletop router
Product color	Black
LED indicators	LAN, Power, WAN
Output current	3.16 A
Output voltage	19 V
Power source type	AC
AC input frequency	50 - 60 Hz
Package depth	307 mm
Package width	238 mm
Package height	129 mm
Package weight	2380 g
Number of products included	1 pc(s)
Cables included	LAN (RJ-45)
Windows operating systems supported	Windows 10, Windows 2000, Windows 7, Windows 8, Windows Vista, Windows XP
Routing protocols	RIP-1, RIP-2
Data link protocols	TCP/IP, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, SMB
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	0 - 90 %
Harmonized System (HS) code	85176990

Weight and Dimensions

Depth	202 mm
Width	305 mm
Height	161 mm
Weight	1281 g