light is flashing or lit, replace the Trial Stimulator battery. Use only the special
batteries provided by Nevro for use in your Trial Stimulator.
• Move the Remote Control to make sure it is close enough to the Trial
Stimulator or IPG to work. It may be out of range.
• If none of these steps restores the Remote Control to normal operation,
contact your doctor.
If you have an IPG and the Remote Control sounds three beeps
to indicate that a
command was not accepted:
• Move the Remote Control closer to the Trial Stimulator or IPG and try again.
• Move away from possible sources of electromagnetic interference, such as
electrical equipment and radio systems, and try again.
• If you notice that the Remote Control is turned off after the three beeps, the
IPG battery is low. Recharge the IPG.
Troubleshooting the Trial Stimulator
If the Trial Stimulator beeps continuously:
• There may be a loose connection. Double check that the OR Cables are in the
correct ports (match the colors) and that they are securely inserted. You
should feel a click when the cables are inserted the right way.
• Once you are sure the cables are properly inserted, turn therapy ON again.
If the Trial Stimulator does not seem to be responding to the Remote Control:
• Using the Remote Control, notice if you hear three beeps after pressing a
button. Three beeps means the command was not accepted. If this happens:
o Move the Remote Control closer to the Trial Stimulator and try again.
o If this does not help, the Trial Stimulator batteries may be low. In this
case, you will hear three beeps and notice the Low Battery Indicator
Light on the Trial Stimulator. Replace the batteries in the Trial
Stimulator.
• The batteries may also be low in the Remote Control. Replace the batteries.
• If you go through these steps and it does not help, contact your doctor.
Troubleshooting the Recharging Process
If your device needs very frequent recharging:
Patient Manual 11052 Rev A (2015-01-16) 38
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