The Mount does not stay attached to the windscreen?
The following factors may contribute to a loss of adhesion between the mount
and windscreen:
- Extreme temperature changes.
- Debris on the windshield due to not having been cleaned prior to mounting.
- Touching the adhesive prior to mounting.
- Not allowing sufficient time for the adhesive to bond to the windshield before use.
How do I know that iQ is recording?
Once it has been installed correctly, your iQ Camera will record whenever the
ignition is on. When iQ powers on, a small tone will be heard and a red circle will
appear on the screen. Video recording will continue until the ignition is turned off.
If you have a valid subscription, you can view the camera feed through the iQ App,
and manually record any live footage of interest.
How do I protect a file?
During the course of normal recording you can click the ‘protect’ button found on the
bottom of the iQ Camera. iQ will also automatically protect videos if the G-Sensor
is triggered or any ‘events’ are triggered when you are away from your vehicle.’
How do I view my recorded videos?
Videos are stored on your iQ Camera’s SD Card. These videos can be accessed and
viewed through the iQ App or by removing the SD Card and using a card reader to
view the files on a computer.
How do I set up a subscription to access 4G features?
Subscriptions are managed in the iQ App. Check the ‘Settings’ to amend personal,
payment, and subscription type information.
How can I best take care of my iQ Dash Cam?
There are a few ways to keep iQ running smoothly:
-Use your vehicle at least once a week to ensure that your vehicle battery is in
the best condition to continue to power your iQ when you access it remotely.
-Format your SD Card every couple of weeks to free up space to allow new
recordings to be stored locally.
-Keep up to date with any newly released firmware for the iQ Camera and
the iQ App, as these are released to improve performance.
How do I access 4G features?
4G Features require a subscription, which can be set up in the iQ App.
Once you have an active subscription you can sign up for Emergency SOS,
and begin using other features like Witness Mode, and setting up remote
notifications.
What resolution is my iQ Camera?
There are 3 iQ models and a Rear Window Camera:
What do I do with the spare lengths of power cables once iQ is installed?
Once your iQ Camera is in place, tuck the exposed QuickConnect Cable into the
trim of your vehicle using the supplied Cable Tidy tool. Hide as much of it as
much of it as possible so any remaining cable is not a distraction to the driver.
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