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christine25Sep 12, 2025
Why does the screen blank after a few minutes on my NextBase DVR?
- RRegina KeySep 12, 2025
The screen saver is set to ON. Change settings to OFF if required. Default setting is off.
Why does the screen blank after a few minutes on my NextBase DVR?
The screen saver is set to ON. Change settings to OFF if required. Default setting is off.
What to do if I can’t stop recording after turning on ‘motion detection’ on NextBase Dash Cameras?
If you've turned on 'motion detection' on your NextBase Dash Camera and can't stop the recording, the Dash Camera will start recording whenever motion is detected. To turn off this function, first shut down the Dash Camera and remove the SD card to avoid accidental activation of recording. Then, switch the Dash Camera back on and turn off 'Motion Detection' within the settings menu.
Why is my NextBase Dash Cameras battery not charging?
To protect from over-charging, the battery of your NextBase Dash Camera will only charge when the device is turned on.
What to do if I have unresolved issues with my NextBase DVR?
Reset the NextBase DVR to the default settings within the Setup Menu and try again.
What to do if my NextBase DVR displays the message 'Cluster size wrong'?
Simply use the MENU, SETUP option to re-format the SD card from within the NextBase DVR.
Why won't the Driving Recorder Player open for my NextBase DVR?
For Windows operating systems the player requires an internet connection to open, if this is not available please view files using alternative playback software, i.e. QuickTime or VLC.
How do I insert a Micro SD card into my NextBase DVR?
Align the card with the diagram shown upon the device and insert the card until you feel a slight spring resistance. You now need to push the card, using your finger nail, until you hear and feel a small latch. Release pressure and the card will stay retained within the device. Use the edge of a small coin if you have difficulty.
How do I remove the Micro SD card from my NextBase DVR?
With the card previously installed, you now need to push the card further inwards slightly, using your finger nail, until you hear and feel a small latch. Use the edge of a small coin if you have difficulty. Release pressure and the card will spring out sufficiently for you to take hold of it.
How to resolve Malicious Software message when downloading files from NextBase website?
Simply go to the settings within Google Chrome and turn off the malicious software protection temporarily to download and install the software. Reinstate previous Google Chrome settings thereafter.
How to delete protected files on NextBase Dash Cameras SD card?
If you can't delete files on your SD card within the NextBase Dash Camera, check to see if these files are 'protected'. If so, follow the instructions to 'un-protect' them.
Important safety warnings and guidelines for using the product.
Location for inserting the MicroSD memory card.
Button to reset the device to its default state.
Button to protect current recording during emergencies.
Button to access device menus and settings.
Button to switch between Video, Photo, and Playback modes.
Button to turn the device on and off.
Button to start/stop recording or confirm selections.
Steps to insert the MicroSD card correctly.
How to attach the mount securely to the windscreen.
Guidance on optimal placement and cleaning the glass.
Steps to connect the car adaptor and power the device.
Advice on positioning to avoid obstructing view and airbag zones.
Ensuring device is secure and power cable is managed safely.
Warning against adjusting settings while driving.
Buttons for navigating and controlling playback.
Adjust G Sensor sensitivity for collision detection.
Format the inserted memory card.
Set a password to access menus and settings.
Reset the device to default settings.
Operating system requirements for Mac.
Steps to install the player software on Mac.
Steps to install the software via DMG file.
Solutions for blurred video footage.
Guidance on inserting the Micro SD card correctly.
Guidance on removing the Micro SD card.
Troubleshooting for unplayable or jumpy video files.
Solutions for jumpy playback with the player software.
Troubleshooting for audio not syncing with video.
Solutions for videos with no audio.
Solutions for only recording a few minutes of video.
Troubleshooting for connection issues.
Solutions for the suction pad not staying in place.
Reasons for the device shutting down by itself.
Issues with stopping recording when motion detection is on.
Troubleshooting for no power issues.
Troubleshooting for the MENU button not working.
Solutions for the device not reading the SD card.
Handling malicious software messages during file downloads.
Troubleshooting for inability to delete files on SD card.
Contacting support for persistent problems.
Error message regarding cluster size.
Troubleshooting for the player software not opening.
Solutions for GPS satellite acquisition issues.
Troubleshooting for battery charging problems.
Issues with the battery only lasting a short time.
Issues with the battery only lasting minutes.
Troubleshooting for "Card Error" messages.
Solutions for "Card Full" messages.
General| Resolution | 1080p Full HD |
|---|---|
| GPS | Yes |
| G-Sensor | Yes |
| Lens | 6-element glass lens |
| Field of View | 140 degrees |
| Loop Recording | Yes |
| Night Vision | Yes |
| Wi-Fi | No |
| Storage | microSD up to 32GB |
| Screen Size | 2.7 inches |
