NIetz Electric Co.,Ltd
Soft starter SSN/SSA serie User Manual
39
Warranty
We solemnly promises that user can enjoy the after-sale guarantee service show as following
since user purchase our product ,
1. This product has 24 months free warranty from the date users buy it. (except the products
exported / product with special need / SSN-G series product )
2. user Enjoy the paid service for life from the date you buy the products.
3.
escape clause
：User can’t enjoy the 18 months free warranty, if the Product failure is caused
by the following
● Use can’t operate the product in accordance with the User Manual
● products failure is caused by that Users transform and repair the product without
communication with us
● product failure is caused by that the product is used at the environment
which exceeding the range of Regulations
● Abnormal aging and failure of products are caused by that it use in the bad
environment
● product failure is caused by the irresistible cause such as earthquake fire
flooding wind lightning abnormal voltage, or other natural disasters
● product failure is caused by that Users select the Improper way of transportation.
or caused by fall damage or other external forces invaded(User select reasonable way
of transportation, we assist to handle the formalities)
4. In the following cases, we shall have the right not to provide warranty service
● Brand 、trademark、 serial number 、plate can’t be recognizable
● Users did not pay the payment for goods according to the sales contract signed by both
parties
● Users conceal Incorrect use in the the process of Wiring installation operation and
maintenanceproducts and others
Nietz Electric Co.,Ltd
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