148
If There Is a Problem
Troubleshooting
If the camera fails to function as expected, check the following before consulting your
retailer or Nikon-authorized service representative.
• Turning off the camera once may solve the issue.
• If you cannot find a relevant entry, also check “Error Messages” (A157) or the
Nikon website for your region.
Power, Display, Settings Issues
Troubleshooting
Problem Cause/Solution A
The camera is on
but does not
respond.
• Wait for recording to end.
• If the problem persists, turn the camera off.
If the camera does not turn off, remove and reinsert the
battery or batteries or, if you are using an AC adapter,
disconnect and reconnect the AC adapter.
Note that although any data currently being recorded
will be lost, data that have already been recorded will
not be affected by removing or disconnecting the
power source.
–
The camera cannot
be turned on.
The battery is exhausted.
12, 13,
167
The camera turns
off without
warning.
• The camera automatically turns off to save power (auto
off function).
• The camera and battery may not work properly at low
temperatures.
• The inside of the camera or the battery has become hot.
Leave the camera off until the inside of the camera has
cooled, and then try turning it on again.
19
167
–
The monitor is
blank.
• The camera is off.
• The battery is exhausted.
• The camera automatically turns off to save power (auto
off function).
• The camera is connected to a TV or computer.
• Multiple exp. Lighten scene mode shooting is in
progress.
14
17
19
–
–
The camera
becomes hot.
The camera may become hot when used for an extended
period of time such as to shoot movies, or when used in a
hot environment; this is not a malfunction.
–
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