Ninebot ONE User Manual

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Ninebot ONE Service Manual
Ninebot Americas
Important Safety Notices
Read and follow all safety notices:
 To replace parts on the Ninebot ONE, you must read and follow all instructions and warnings in this
manual.
 Always power off the Ninebot ONE before performing any maintenance or installing any part or
accessory. Always unplug the AC power cord before performing any maintenance or installing any part
or accessory.
 Remove the Battery before performing any service on the Ninebot ONE.
 Do not use the Battery if the exterior wrap/covering is broken or if the Battery emits an unusual odor,
smoke, or excessive heat, or leaks any substance. Avoid contact with any substance seeping from the
Battery. Batteries contain toxic and corrosive materials that could cause serious injury.
 Observe and follow all safety information on the warning label found on the Battery.
 Use only charging devices approved by Ninebot and never attempt to bypass or override their charging
protection circuits.
 Do not wash the Ninebot ONE with a power washer or high pressure hose. Avoid exposure to heavy
downpours or extended periods of heavy rain (including during riding, storage, or while being
transported). Clean with soap and water and a soft cloth. Make sure that the Charge Port is dry before
you plug in the Power Cord.
 Do not submerge the Ninebot ONE or Battery in water. If you suspect the Battery has been submerged
or experienced water intrusion, call Segway Technical Support immediately at 1-866-473-4929, prompt
#2. Until you receive further instructions, store the Ninebot ONE outdoors and away from flammable
objects.
 As with all rechargeable batteries, do not charge near flammable materials. When charging, the
batteries heat up and could ignite a fire.
 Always wear gloves when handling chemicals (such as lubricants, corrosion inhibitors, greases, or oils)
to reduce the potential for skin damage or irritation.
 Failure to adhere to these warnings could lead to serious injury, death, fire, or damage to property.

Ninebot ONE Specifications

General

Max Load	120 kg
Max Speed	22 km/h
Range	30 km
Charging Time	4 hours
Max. Incline	15 degrees
Wheel Size	16 inches

Summary

Important Safety Notices

Battery Condition and Handling

Guidelines for safe use and handling of the battery, avoiding damaged or leaking units.

Approved Charging Device Usage

Use only Ninebot-approved charging devices and do not bypass protection circuits.

Water Submersion Warning

Do not submerge the unit or battery; contact support if water intrusion is suspected.

Charging Flammability Warning

Do not charge batteries near flammable materials due to heat ignition risk.

Consequences of Non-Compliance

Failure to follow warnings can result in serious injury, death, or property damage.

LED Shell Removal

Detaching the LED Shell

Procedure to detach the LED shell using a flathead screwdriver and hands.

LED Strip Replacement

Battery Removal

Accessing the Battery Compartment

Steps to remove the LED Shell and open the battery compartment cover.

Disconnecting Battery Connectors

Procedure for safely disconnecting the battery connectors.

Control Board Replacement

Removing Control Board Cover

Steps to remove LED shells, battery, and control board compartment cover.

Charging Port Replacement

Removing Charging Port Fastener

Use a 17 mm wrench to remove the fastener from the charging port.

Handle Replacement

Removing Handle Bar Screws

Use a 4 mm hex key to remove the handle bar screws.

Motor Replacement

Removing Outer Components

Motor Noise Troubleshooting

Tools Required for Troubleshooting

Component Removal for Troubleshooting

Removing Foot Pedal Nut

Installing New Washer

Install a new flat washer (16 mm diameter, 2 mm thickness) onto the motor shaft.

Tightening Nut and Reinstalling Pins