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7. Troubleshooting
Fault
No hot water /
steam comes
out of jet
Too little milk
foam or foam
too liquid
Coffee only
comes out in
drips
Coffee
without
‘crema’
Grinder
makes loud
noise
Descaling
program
does not start
➔ Meaning
➔ Jet (fig. 1/T) is blocked
➔ Unsuitable milk
➔ Jet is blocked
➔ Grinder setting to fine
➔ Pre-ground coffee too
fine
➔ Unsuitable coffee type
➔ Beans no longer fresh
➔ Grinder settings not
adjusted to coffee beans
➔ Other substances in
grinder, e.g. little stones
➔ Filter program set to
‘ON’
➔ What to do
➔ Clean jet thoroughly
➔ Use cold milk
➔ Take jet apart and clean
➔ Select coarser grinder
setting
➔ Use coarser pre-ground
coffee
➔ Change coffee type
➔ Use fresh beans
➔ Optimise grinder settings
➔ Call service hotline,
meanwhile pre-ground
coffee can be used
➔ Change filter setting to
‘OFF’
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