Troubleshooting flow
User interface troubleshooting
Keypad troubleshooting
Context
If one or more keys are stuck, so that the key does not react when a key dome is pressed, the failure is caused
by mechanical reasons (dirt, rust, mechanical damage, etc.)
If the failure mode is not clear, start with the Keyboard test in Nokia Care Suite PST.
RM-839; RM-840; RM-841
BB Troubleshooting and Manual Tuning Guide
Issue 1 NOKIA INTERNAL USE ONLY Page 3 – 25
Copyright © 2013 Nokia. All rights reserved.
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