nokia 
 CONNECTING PEOPLE 
PAGE 22 (23)  Approved 4.0
CMO Operations & Logistics  
 
MGR
WW Service Solutions & Development   
Bochum / Germany  CONFIDENTIAL  14.7.2005
 
19. FORWARDING OF REPAIRS 
 
When it is necessary to forward of repairs to appropriate service supplier with higher service level we recommend 
using the offered swap phone cartons as described in Spare Parts SB-004. 
 
 
Always Protect the window with a protection film. 
 
Put the unit under the stretch film. 
 
Add repair documentation e.g. filled-in service note into
the swap carton. 
 
Fold the swap carton as shown in Spare Parts SB-004.  
 
 
There are two different sizes of swap cartons for common mobile phones. 
 
 
 
 
Service Manual 5140/5140i Level 1&2  Copyright © 2004-2005 NOKIA Corporation. All rights reserved.