PAGE 10 (18)  Approved 1.0 
Nokia Mobile Phones Customer Care E&A 
 
SQX 00441-en MWy 
Technical Services, Repair Concepts  Confidential  15.04.2002 
 
5. GENERAL REPAIR INFORMATION 
In this section you will get some general hints how to carry out repairs:
  
o 
Before starting the repair you must take care of ESD precautions like being in your 
ESD-area and connecting your wristband.
 
o 
Use gloves to avoid corrosion and fingerprints.
 
o 
Protect windows and displays with a foil to avoid dust and scratches.
 
o 
When cleaning the pads you have to use a soft cloth and isopropanol. It is not 
allowed to use a glass fiber pencil because it scratches the surface and will lead 
later on to corrosion.
 
o 
Soldering with 
manual
 
hot air gun
 is totally forbidden because of the very 
sensitive µBGA components and µVia technology. Please check general Service 
Bulletin-122. 
o 
Mechanical parts, which didn’t repair the failure, can be reused, if they are not 
soldered. 
o 
Use always original Nokia parts or accessories. 
o 
Meet the torque requirements when assembling the unit (see also the document 
“torques for transceiver assembly” on Partner Websites). 
o 
Always use your own equipment for testing where you are sure that it works. E.g. 
if the customer complains about charger function, please test the phone with your 
own charger to be sure if phone or charger causes the malfunction. 
o 
The bottom side of a module is the side where the part no. of the pcb is seen. 
o 
Please check Partner Websites (PWS) for latest news and files on a regular 
basis. 
 
Legend for Quick Trouble Shooter: 
 
This legend is valid for all parts of the 
Quick Trouble Shooter
 
Follow the steps until the problem is solved. If this doesn’t help, you are not authorized 
to go forward. Only underlined components ( e.g
. I007
) can be changed. 
 
Follow the arrows step by step 
 
Pads or contacts: Check optical and mechanical condition as well as corrosion. 
Clean if necessary. 
 
Measure component for electrical functionality and change, if needed. 
 
No more action possible, send product to the 
appropriate service partner with higher service level. 
 
End Point 
4, 5 
Superscript numbers are for additional comments or instructions 
 
Service Manual 6310i Level 2  Copyright 2002 © Nokia Corporation