Nokia 7650 - Page 125

Copyright © 2004 Nokia. All rights reserved.
Troubleshooting
125
• Q: The phone starts a data connection again and again. The
notes: Retrieving message or Trying to retrieve message again
are shown briefly. What is happening? How can I end the
data connection?
A: The phone is trying to retrieve a multimedia message
from the multimedia messaging centre.
Check that the settings for multimedia messaging have
been defined correctly and that there are no mistakes in
phone numbers or addresses. Go to Messaging and select
Options → Settings → Multimedia message.
To stop the phone from making a data connection, you
have the following options. Go to Messaging and select
Options → Settings → Multimedia message.
• Select On receiving msg. → Defer retrieval if you want the
multimedia messaging centre to save the message to be
retrieved later, for example, after you have checked the
settings. After this change, the phone still needs to send
information notes to the network. To retrieve the
message later, select Retr. immediately.
• Select On receiving msg. → Reject message - if you want
to reject all incoming multimedia messages. After this
change, the phone needs to send information notes to
the network and the multimedia messaging centre will
delete all multimedia messages that are waiting to be
sent to you.
• Select Multimedia reception → Off - if you want to ignore
all incoming multimedia messages. After this change
the phone will not make any network connections
related to multimedia messaging.
Images
• Q: The image format is not supported and cannot be
opened.
A: See p. 55 for further information on the supported
image formats.
Messaging
• Q: Cannot select a contact.
A: If you cannot select a contact in the Contacts directory,
the contact card does not have a phone number or an e-
mail address. Add the missing information to the contact
card in the Contacts application.
Calendar
• Q: Week numbers are missing.
A: If you have changed the Calendar settings so that the
week will start on some other day than Monday then the
week numbers will not be shown.
Services
•Q: No valid access point defined. Define one in WAP settings.
A: Insert proper WAP settings. Contact your WAP service
provider for instructions. See ’A WAP service page.’, p. 106.
Log
• Q: Log appears empty.
A: You may have activated a filter and no communication
events fitting that filter have been logged. To see all
events, select Options → Filter → All communication.