Cu-350, Cu-450, Cu-900
7
Service and troubleshooting
FAULT CAUSE REMEDY
Unit not cooling
sufficiently.
1. Thermostat set too warm.
2. Ambient temperature too high.
3. Ambient temperature too low.
4. Door not sealed/closed
5. Condenser blocked (dust etc.)
6. Evaporator iced up.
1. Set thermostat colder.
2. Reduce temperature in room in
which unit is located. Check that the
air flow is unobstructed over and
under the unit.
3. Increase temperature in room in
which unit is located.
4. Check door is sealed/closed.
5. Remove and clean front cover.
6. Defrost unit by disconnecting
mains plug.
Unit not working 1. Fuses.
2. Mains power cable.
1. Check no fuses are blown.
2. Check power cable is properly
connected to the mains socket.
Light/fan not
working.
1. Light tube or starter defective.
2. Fan defective.
1. replace tube and starter (see page 5)
2. Replace fan (call service engineer).
Water leak 1. Drainpipe blocked
2. Drip pan leaking
3. Warm air getting into
cold room.
1. If possible, remove blockage
2. Contact service workshop
3. Check magnetic seal on door, locate
leak and repair
For service, see our website at www.norcool.com.
By checking the above before calling for service help, you will help the service engineer know what
parts he may need to bring and what measures to take.
Disposal of used products
This is based on guidelines laid down in environment protection legislation according to the
European Parliament’s directives on disposal of electric and electronic products (WEEE). The
directive is intended to protect and improve the environment, protect human health and exploit
natural resources sparingly and sensibly. We kindly ask you, the end-user, to observe the following:
ǧ,IWKHSURGXFWVWRSVZRUNLQJLQFOXGLQJDIWHUKDYLQJEHHQUHSDLUHGFKHFNLILWFDQEHUHSDLUHG
before you dispose of it. If in doubt, contact your vendor or dealer for further information on
possible repair of the product.
ǧ,IWKHSURGXFWLVDWWKHHQGRILWVVHUYLFHOLIHǜLHFDQQRWEHUHSDLUHGRUUHF\FOHGGRQRWGLVSRVH
of the product with other unsorted refuse. Contact your local waste disposal or recycling facility,
in order for them to collect the product for recycling.
127(GLVSRVLQJRIHOHFWURQLFDQGHOHFWULFDOSURGXFWVLQODQGÀOODQGE\LQFLQHUDWLRQFDQ
FDXVHVHYHUHKDUPWRWKHHQYLURQPHQW:KHQZRUQRXWVXEVWDQFHVDUHQRWUHF\FOHGQHZ
UHVRXUFHVKDYHWREHXVHGIRUQHZSURGXFWV7KLVUHSUHVHQWVDORVVRIUHVRXUFHVDVWKH
FRQVXPSWLRQRIHQHUJ\WUDQVSRUWDQGWKHQHJDWLYHHIIHFWRQWKHHQYLURQPHQWLIVXFKSURFHVVHV
LVJUHDW$QRWKHUSUREOHPLVWKDWWKLVW\SHRISURGXFWFDQFRQWDLQFRRODQWVZLWKJDVHVVXFKDV
K\GURÁXRURFDUERQ+)&+)&JDVHVH[DFHUEDWHWKHJUHHQKRXVHHIIHFWZKLFKLQWXUQFDXVHV
DZDUPHUFOLPDWHZKHQWKH\DUHUHOHDVHGLQWRWKHDWPRVSKHUH/LJKWWXEHVIURPWKHSURGXFW
FDQFRQWDLQKDUPIXOVXEVWDQFHVVXFKDVWR[LFPHWDOVSDUWLFXODUO\PHUFXU\FDGPLXPDQGOHDG
7KHVHVXEVWDQFHVFDQKDUPWKHOLYHUNLGQH\VDQGEUDLQ0HUFXU\FRQWDLQVQHXURWR[LQVWKDWDUH
VWRUHGLQWKHERG\