Nortel M7410 - Installation And Maintenance Manual

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Table of Contents

Default Chapter2
- Feature Programming2
- Table of Contents4
Chapter 1 Getting Started12
- Before You Start12
- Getting Started12
- Using this Guide12
- What You'll Need to Do Programming12
- Understanding the Telephone Buttons13
  - Using the Buttons under the Display13
  - The M7410 Cordless Telephone (CT)15
- Answering Calls16
Chapter 2 Answering Calls16
- Answering Incoming Calls with Hunt Groups16
- Answering an Incoming Call16
- Answering Calls at a Prime Telephone17
- Using a Central Answering Position (CAP) Module18
  - Customizing Your CAP Module18
  - Monitoring Telephones with the CAP Module18
- Release Button19
- Hearing Aid Compatibility19
- Viewing Information about a Call on the Display19
- Picking up a Call Ringing at Another Telephone21
- Creating a Conference Call24
- Listening to a Call as a Group27
  - Canceling Group Listening27
- Using Handsfree/Mute27
- Turning Privacy on or off for a Call30
  - Creating a Conference by Releasing Privacy30
  - Making a Call Private30
- Checking Call Length Using Call Duration Timer30
- Disconnecting by Accident31
- Time31
Chapter 3 Making Calls32
- Choosing a Line Using a Line Button33
- Line Pools33
  - Using a Line Pool to Make a Call34
  - Programming a Memory Button with a Line Pool Feature Code34
- Changing How You Dial Your Calls35
- When the Internal Number You Have Called Is Busy36
- Making Calls32
Chapter 4 Time Savers for Making Calls38
- Storing a Number on a Memory Button for Autodial38
- Using Last Number Redial40
- Preventing a Telephone from Using Last Number Redial40
- Using Speed Dial40
- Making a Speed Dial Call41
  - Changing and Adding System Speed Dials41
  - Adding or Changing User Speed Dial41
- Using Saved Number Redial42
  - Saving a Number42
  - Dialing a Saved Number43
- Preventing a Telephone from Using Saved Number Redial43
Chapter 5 Handling Many Calls at Once44
- Using Hold44
- Using Call Queuing45
Chapter 6 Transferring Calls46
- Using the Transfer Feature46
- Using Camp-On48
- Parking a Call49
- Using Callback51
- Transferring Calls46
Chapter 7 Forwarding Your Calls52
- Forwarding Your Calls to Another Telephone52
- Line Redirection55
Chapter 8 Communicating in the Office60
- Paging60
- Sending Messages62
  - Sending a Message62
  - Canceling a Message You Have Sent63
- Viewing Your Messages63
- Using Voice Call66
Chapter 9 Tracking Your Incoming Calls68
- Using Call Log68
- Using Voice Mail73
Chapter 10 Customizing Your Telephone74
- Finding out What a Button Does Using Button Inquiry74
- Making the Display Darker or Lighter Using Contrast Adjustment74
- Changing the Language on the Display75
- Programming a Feature Code Onto a Memory Button75
  - Programming Feature Buttons75
  - Erasing a Feature Button76
- Applying Button Cap Labels77
  - Types of Button Caps77
- Identifying the Telephones77
- Enterprise Edge Default Button Assignments78
- Rules of Default Button Assignment78
- Moving Line Buttons80
- Changing the Type of Ring81
- Adjusting the Ring Volume81
- Hiding the Message or Calls Indication82
  - Restoring the Messages and Calls Indication82
  - Enterprise Edge Feature Programming Telephone Guide P0908510 Issue83
Chapter 11 Hunt Groups84
- Members of the Group85
- Distribution Mode85
- Hunt Groups84
Chapter 12 Telephone Features86
- Installing Enterprise Edge Telephones86
- Naming a Telephone or a Line87
- Moving Telephones88
- Stopping Calls from Ringing at Your Telephone Using Do Not Disturb (DND)88
- Using Background Music89
  - Turning Background Music off89
- Telephone Features86
Chapter 13 ISDN PRI90
- Benefits90
- ISDN PRI Features90
- Service Provider Features93
- ISDN Applications for PRI94
- Isdn Pri90
Chapter 14 Using System Features96
- Using Alternate or Scheduled Services96
- Turning Services on and off96
- Turning Services on and off Using Feature Codes97
  - Viewing the Active Services from a Two-Line Display Telephone97
  - Viewing the Active Services from a One-Line Display Telephone98
- User Passwords99
  - Registration Password99
  - Clearing a Call Log Password99
- Using Special Telephones99
- Using Set Lock101
- Changing Set Lock Programming for a Telephone101
- Using an Auxiliary Ringer102
  - Turning the Auxiliary Ringer for a Telephone on or off102
- Using Host System Dialing Signals102
- Using Your Enterprise Edge System from an External Location104
  - Controlling Access to Your Enterprise Edge System105
- Direct Inward System Access (DISA)105
- Tones106
- Using Class of Service (COS) Passwords107
  - Changing Your Class of Service107
Chapter 15 General System Features108
- Pulse or Tone Dialing108
- Disconnect Supervision108
- Hunt Groups108
- Internal Numbers108
- Line Assignment108
- Target Line109
- Enterprise Edge Feature Programming Telephone Guide P0908510 Issue109
- Line Pools109
- Overflow Call Routing109
- M7100 Telephone110
Chapter 16 Hospitality Services112
- Alarm Time (AL) Feature112
- Hospitality Services Admin Alarm Feature114
- Room Occupancy (RO)115
- Room Condition (RC)115
- Hospitality Programming117
- Hospitality Services112
Chapter 17 Companion Features118
- Using Your Portable Telephone118
- Companion Features118
Chapter 18 Troubleshooting122
- Using the Alarm Telephone122
- Reporting and Recording Alarm Codes122
- Testing the Telephone122
- Troubleshooting122
Chapter 19 Common Feature Displays126
Chapter 20 Appendix A: Feature Codes130
Chapter 21 Index136
- Index136

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