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Nortel M2016S User Manual

Nortel M2016S
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Nortel Networks Communication Server 1000
M2016S Secure Set
User Guide
Title page

Table of Contents

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Nortel M2016S Specifications

General IconGeneral
TypeDigital Telephone
Lines2
Programmable Buttons16
Feature KeysYes
SpeakerphoneYes
Headset JackYes
Speed DialYes
ConferenceYes
HoldYes
TransferYes
Volume ControlYes
Wall MountableYes
CompatibilityNortel Communication Server 1000, Meridian 1
Display2-line LCD

Summary

About the M2016S Secure Set

Basic features

Lists the fundamental capabilities and supported functionalities of the M2016S Secure Set.

Selecting a position for your M2016S Secure Set

On your desk

Instructions for placing the M2016S Secure Set on a desk for optimal display viewing.

On the wall

Guidance on mounting the M2016S Secure Set on a wall using its base rotation.

Parts of your M2016S Secure Set

Your set's display

Idle screen format

Describes the default display appearance when the set is not in use, showing date and time.

Calling party information

Details how incoming call information, such as number and name, is displayed.

Adjustable features

Introduces user-configurable display settings accessible through the Program key.

Volume adjustment

Step-by-step guide to adjusting volume levels for ringing tone, buzzer, speaker, and handset.

Predial recall

Instructions on how to display and redial the last number that was predialed.

Contrast adjustment

Procedure for adjusting the display's text contrast based on lighting and tilt.

Enable the call timer

Guide on how to activate or deactivate the call timer feature on the display.

Language selection

Steps to change the display language of the M2016S Secure Set.

Display Diagnostics

Instructions for running diagnostic tests on the set's display module.

Key Click

Procedure to enable or disable audible tones when pressing dialpad keys.

Your set's features

Initiating calls

Methods for starting a new call from the M2016S Secure Set.

Placing a call using the dialpad

Step-by-step instructions for dialing a number using the telephone keypad.

Answering calls

Procedures for responding to incoming calls.

Placing a call on hold

How to temporarily suspend an active call to handle another.

Call Transfer

Instructions for redirecting an active call to a third party.

On-hook dialing

Method to dial a number without lifting the handset.

Predial

Process for entering and previewing a number before initiating the call.

Last Number Redial

How to automatically redial the most recently dialed telephone number.

Making a call

Auto Dial

Dials a stored telephone number automatically by pressing a feature key.

Ring Again

Automatically redials a number if it's busy or unanswered, notifying when free.

Speed Call

Enables dialing frequently-called numbers using brief, programmable codes.

Speed Call on Private Lines

Utilizes Speed Call functionality to access a Private Line trunk.

System Speed Call

Allows dialing Speed Call codes and overriding call restrictions system-wide.

Call Page

Enables making announcements over a paging system via a trunk access code.

Override

Allows overriding a busy signal or interrupting an ongoing call.

Override, Enhanced

Provides enhanced override capabilities for ongoing or consultation calls.

Stored Number

Stores a single telephone number for quick dialing and allows easy changes.

Buzz

Notifies another linked set, indicating a call, visitor, or request.

Forced Camp-on

Automatically rings another set when it disconnects from its current call.

Call Charge/Forced Charge

Charges calls to an account or restricts long-distance calls from specific sets.

Hot Line

Automatically dials a programmed number upon lifting the handset or pressing a key.

Radio Paging

Information on using an on-site radio paging system to contact personnel.

Radio Paging access

Procedures for contacting a person via radio paging, with pre-selection and post-selection methods.

Special Radio Paging features

Covers receiving paging indications and using 'Meet-me' mode for paging calls.

Voice Call

Enables making announcements or speaking through another set's speaker.

Receiving a call

Call Waiting

Allows handling an incoming call while an existing call is active.

Call Pickup

Answers ringing calls from other sets within a designated pickup group.

Call Pickup (for Meridian SL-100)

Specific procedures for Call Pickup functionality on Meridian SL-100 systems.

During a call

Call Transfer

Steps to transfer an active call to another number or extension.

Timed Reminder Recall

Reminds the user of a transferred call that has not yet been answered.

Auto Dial Transfer

Utilizes the Auto Dial feature to transmit digits for call transfers.

Call Park

Temporarily holds a call and allows retrieval from any other extension.

Attendant Recall

Enables contacting an attendant during a call to connect the call.

Display/Inspect

Allows viewing information about a second incoming caller during an active call.

Call Charge

Records caller numbers for accounting or charges calls to an account.

Malicious Call Trace

Provides a method to trace nuisance calls within the system.

Centrex/Exchange Switchhook Flash

Signals the central office to use Centrex services like Call Transfer during a call.

While you are away from your desk

Call Forward

Redirects all incoming calls to another Directory Number when the user is away.

Call Forward — Internal

Specific feature to forward only internal calls to another DN.

Remote Call Forward

Enables forwarding calls to any set from a different location or set.

Call Forward Destination Deactivation

Deactivates the Call Forward All Calls feature on a set that has calls forwarded to it.

Electronic Lock

Allows locking the set with a password to prevent external calls.

Intercom

Enables making calls to members within an intercom group.

Talking with more than one person

Conference

Procedure for setting up and joining multi-party conference calls.

Selectable Conferee Display and Disconnect

Allows viewing active conferees and disconnecting parties from a conference call.

Group Call

Automatically calls members of a predefined group sequentially until answered.

Call Join

Connects a call that is on hold to the current active call.

Privacy Release

Allows users sharing a DN to join an ongoing call.

Working without interruption

Make Busy

Sets the telephone to appear busy to all incoming callers.

Terms you should know

Attendant

A telephone operator in your organization.

Directory Number (DN)

Any extension number assigned to a telephone set.

Meridian 1

An office communications system manufactured by Nortel Networks.

Meridian SL-100 (MSL-100)

A large-scale office communications system from Nortel Networks.

Private Line

A dedicated line allowing direct outside calls without an access code.

Paging tone

Audible signal heard when using the Radio Paging feature.

Primary Directory Number (DN) key

The key on the set that corresponds to its main telephone number.

Ringback/ring tone

The sound heard when a called number is ringing at its destination.

Interrupted dial tone

A broken or pulsed dial tone heard when accessing certain features.

Special dial tone

Three consecutive tones followed by dial tone when accessing features.

Shared Directory Numbers

A Directory Number (extension) shared by two or more individuals.

Special Prefix Code (SPRE)

A required number to activate many set features.

Switchhook

The button that disconnects the call when the handset is replaced.

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