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TO OBTAIN SERVICE
The owner shall have the obligation and responsibility to pay for all services and parts not
covered by the warranty; prepay the freight to and from Service Department for any part
or system returned under this warranty; and carefully package the product using adequate
padding material to prevent damage in transit. The original container is ideal for this
purpose. Include in the package the owner’s name, address, daytime telephone number, a
detailed description of the problem, and the RGA (Return Goods Authorization number). To
obtain the RGA number, email us at support@nuwavenow.com
Provide the product model, and proof of date of purchase (a copy of the receipt) when
making claims under this warranty.
MANUFACTURER’S OBLIGATION
The Manufacturer’s obligation under this Limited Warranty is limited, to the extent
allowable by law, to repairing or replacing any part covered by this Limited Warranty which
upon examination is found to be defective under normal use. The Limited Warranty is
applicable only within the continental United States and only to the original purchaser of
the manufacturer’s authorized channels of distribution.
THE LIMITED WARRANTY MAY NOT BE ALTERED, VARIED OR EXTENDED EXCEPT
BY A WRITTEN INSTRUMENT EXECUTED BY THE MANUFACTURER. THE REMEDY
OF REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY
IS EXCLUSIVE. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES TO ANY PERSON, WHETHER OR
NOT OCCASIONED BY NEGLIGENCE OF THE MANUFACTURER, INCLUDING
WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, COSTS OF SUBSTITUTION,
PROPERTY DAMAGE, OR OTHER MONEY LOSS.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation exclusions may not apply. This Limited Warranty gives
specic legal rights, and there may also be other rights which vary from state to state.
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED ABOVE, THE MANUFACTURER
MAKES NO WARRANTIES EXPRESSED OR IMPLIED ARISING BY LAW OR
OTHERWISE, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ANY OTHER
PERSON. READ YOUR OWNER’S MANUAL. IF YOU STILL HAVE ANY QUESTIONS
ABOUT OPERATION OR WARRANTY OF THE PRODUCT, PLEASE CONTACT
NUWAVE LLC.
DISPUTE RESOLUTION PROCEDURE
For disputes relating to use of the website or use or purchase of a Nuwave product
or service (collectively “Disputes”), you agree to rst contact Nuwave LLC at legal@
nuwavenow.com. If we cannot resolve your dispute informally, any and all disputes shall
be submitted to nal and binding arbitration. You may start the arbitration process by
submitting in writing a demand to the American Arbitration Association (“AAA”) and sending
a copy to Nuwave. Nuwave will pay all ling costs. A single arbitrator of the AAA will
conduct the arbitration in a location convenient to you or by phone. The arbitrator’s award
LIMITED WARRANTY
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