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NuWave MOSAIC - Troubleshooting; Error Messages

NuWave MOSAIC
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12 | nuwavenow.com
TROUBLESHOOTING GUIDE
When any of the above error messages displays on the LED, the unit will “beep” at
least once.
When paused, the unit will turn off after 45 minutes and clearing the cooking function.
Error Message Solution(s):
E1
An E1 reading typically means that your Nuwave Precision Induction Wok
does not detect Wok on its surface. This can occur for one of two reasons:
1. The induction coils contained within the Nuwave Precision Induction
Wok will only work when they are in direct contact with a piece of Wok.
To maintain your appliance’s effectiveness, always ensure that it rests
on a at surface and that contact is consistent with your Wok.
2. An E1 message may also occur if your Wok is not induction-ready.
It is recommended to only use supplied Wok with the Precision
Induction Base.
E2 The unit is malfunctioning. Contact customer service.
E3 The unit’s voltage is too low. Minimum = 85 volts
E4 The unit’s voltage is too high. Maximum = 144 volts
E5 The unit is malfunctioning. Contact Customer Service.
E6 The unit is malfunctioning. Contact Customer Service.
E7
Overheating or air ventilation is obstructed. A “beep” will be heard. Press
PAUSE/CLEAR twice. Wait for the unit to cool.
E8 The unit is overheating and will turn off. Contact Customer Service.
E9
The unit is malfunctioning. Email Customer Service at:
For Amazon purchases: support@nuwavenow.com
For All Other Purchases: help@nuwavenow.com
FULL
In programming mode, when the total entered time reaches the
appliance’s limit of 99:59, no additional stages can be inputted.

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