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Steps to resolve paper jams indicated by belt or paper jam error codes.
Steps to resolve paper jams indicated by open cover or paper jam error codes.
Steps to resolve paper jams indicated by error code 390.
Steps to resolve paper jams indicated by error code 391.
Steps to resolve paper jams indicated by error code 392.
Steps to resolve paper jams indicated by error code 409.
Illustrates the paper path through the printer, identifying key components.
Lists error codes displayed on the LCD panel for paper jams and their meanings.
Steps to resolve paper jams indicated by belt or paper jam error codes.
Steps to resolve paper jams indicated by open cover or paper jam error codes.
Steps to resolve paper jams indicated by error code 390.
Steps to resolve paper jams indicated by error code 391.
Steps to resolve paper jams indicated by error code 392.
Steps to resolve paper jams indicated by error code 409.
Illustrates the paper path through the printer, identifying key components.
Lists error codes displayed on the LCD panel for paper jams and their meanings.
This document outlines the procedures for clearing paper jams in the C310, C330, C510, and C530 series printers. It serves as a comprehensive guide for users to diagnose and resolve various paper jam issues, ensuring the continued smooth operation of their printing device. The manual is structured to address different error codes displayed on the LCD panel, providing specific instructions for each scenario.
The C310/C330/C510/C530 series printers are designed for efficient and reliable printing. When a paper jam occurs, the printer's LCD panel displays an error code, indicating the general location or type of jam. This manual acts as a diagnostic tool, translating these error codes into actionable steps for the user. The core function of this guide is to enable users to independently clear paper jams, minimizing downtime and the need for professional assistance. It covers various internal components where paper jams can occur, including the fuser unit, belt unit, paper trays, and other media path areas.
The manual emphasizes a user-friendly approach to troubleshooting. It begins by illustrating the "Media path," which is a crucial usage feature. Understanding the printer's media path helps users visualize how paper travels through the device, making it easier to locate the source of a jam. The media path diagram clearly labels key components such as the face-up stacker, paper exit, fuser unit, top cover, front cover, paper tray, and additional paper tray (if fitted). This visual aid is invaluable for users who may not be familiar with the internal workings of their printer.
The document then delves into specific error codes, each corresponding to a particular type or location of a paper jam. For instance, error codes 370, 371, and 372 are associated with jams "under the belt," while codes 380, 381, 382, 385, and 389 indicate jams that require opening the top cover. Error code 390 points to a jam in the MP tray, 391 to a jam requiring the top cover to be opened, 392 to a jam in the top cover area, and 409 to a "face up stacker error." This detailed breakdown allows users to quickly identify the relevant section of the manual based on the error displayed on their printer's LCD panel.
Each troubleshooting section for a specific error code provides step-by-step instructions, often accompanied by clear images. These images visually guide the user through each action, such as pressing the "OPEN" button, opening covers, removing components, and pulling out jammed paper. The use of arrows in the images indicates the direction of movement for components or paper removal, further simplifying the process. For example, when removing jammed paper, the instructions often specify to pull it "in the direction of the arrow," ensuring that paper is removed without causing further damage to the printer mechanisms.
A key usage feature is the emphasis on safety and proper handling of printer components. For instance, when removing the image drum unit, users are instructed to place it on a flat surface and cover it with black paper. This prevents exposure to light, which can damage the drum, and protects the user from toner residue. Similarly, when handling the fuser unit and belt unit, the manual highlights the use of lock levers (often colored blue) to ensure these components are properly disengaged and re-engaged.
The manual also addresses different paper input sources. For error code 391, which relates to the main paper tray (tray 1), the instructions involve pulling out the tray and removing any jammed paper. For error code 392, which pertains to an additional paper tray (tray 2), similar steps are provided. This demonstrates the printer's flexibility in handling paper from multiple sources and the manual's ability to guide users through jams in these specific areas.
While primarily a troubleshooting guide, the manual implicitly incorporates maintenance features by instructing users on the proper handling and reinstallation of printer components. The act of clearing a paper jam often involves temporary disassembly and reassembly of parts, which, if done correctly, contributes to the overall maintenance and longevity of the device.
For example, the instructions for clearing error codes 370, 371, or 372 involve removing the image drum unit, fuser unit, and belt unit. The detailed steps for unlocking, removing, and reinstalling these components serve as a mini-maintenance tutorial. Users learn how to manipulate the fuser unit lock levers and the belt unit lock levers, ensuring that these critical parts are securely in place after a jam is cleared. The instruction to "Turn the lock levers inwards to lock the belt unit" or "lock the fuser unit" is a direct maintenance action that ensures the printer operates correctly post-jam.
The guidance on covering the image drum unit with black paper when removed is a crucial maintenance tip. This protects the photosensitive drum from light exposure, which can degrade its performance and lifespan. By following this instruction, users are actively participating in the preventative maintenance of a key consumable component.
Furthermore, the repeated instruction to "Install the image drum unit in the printer so as to situate the K toner cartridge toward the front of the printer" ensures correct orientation and seating of the unit. This attention to detail in reassembly is vital for the printer's proper function and prevents potential damage that could arise from incorrect installation.
The process of removing jammed paper itself, when done carefully and in the direction indicated by the arrows, is a form of maintenance. It prevents users from tearing paper inside the printer or forcing it against mechanisms, which could lead to more severe damage or future jams. The manual's emphasis on removing paper from specific locations, such as "inside front of the printer" or "at the fuser unit," ensures a thorough clearing of all paper fragments.
Finally, the concluding step for most jam-clearing procedures is to "Close the top cover" or "Press the OPEN button and open and close the top cover." This action often serves to reset the printer's sensors, allowing it to recognize that the jam has been cleared and resume normal operation. This simple step is an integral part of the maintenance routine after a jam, confirming the successful resolution of the issue.
In summary, this manual provides essential guidance for users of the C310/C330/C510/C530 series printers, enabling them to effectively troubleshoot and resolve paper jams. Its clear, step-by-step instructions, coupled with illustrative images and specific error code breakdowns, make it an indispensable resource for maintaining the printer's operational efficiency and extending its lifespan.
General| Technology | Laser |
|---|---|
| Print Speed (Color) | Up to 20 ppm |
| Monthly Duty Cycle | 30, 000 pages |
| Duplex Printing | Manual |
| Paper Capacity | 250 sheets |
| Printer Type | Color |
| Connectivity | USB 2.0, Ethernet |
| Media Sizes Supported | A4, A5, B5, Letter, Legal, Executive, Envelopes |
| Supported Operating Systems | Windows, Mac OS |
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