10
Wireless Connection Problems
Open Mode:
Wireless connection fails in the Open mode, though
there are no radio wave problems.
Possible Cause Suggested Solutio(s)
The SSID setting of the
printer is incorrect.
Check the access point/wireless computer settings
and set the correct SSID on the printer.
Important!
Be careful that upper and lower
cases are differentiated for the SSID.
The access point/ wireless
computer setting is
incorrect.
Check the access point/wireless computer
settings, and make any needed changes.
Examples of the settings that need to be checked:
•SSID
• Authentication mode (Set to Open mode.)
• Encryption mode (Set to no encryption.)
The wireless standard of the
access point/ wireless
computer does not match
the printer.
• Check that the access point/wireless computer
are IEEE802.11b or IEEE802.11g compatible.
The printer only supports IEEE802.11b/g.
• Check that the IEEE802.11b or IEEE802.11g
function of the access point/wireless computer
is enabled.
• Change the settings so that the wireless
standard used by the printer matches that used
by the access point/wireless computer. For
example, if the 'Communication mode' of the
printer is set to '802.11b' and the access point/
wireless computer is set to '802.11g Only' they
will not be able to connect.
The printer network setting
is incorrect.
Set the correct IP address, subnet mask and
default gateway on the printer.
Careful!
You must make the network settings for
the printer’s wired LAN interface and for the
wireless LAN card separately.
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