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Oki MPS2731mc - User Manual

Oki MPS2731mc
194 pages
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MC332dn, MC342dn, MC342dw, MC352dn,
MC362dn, MC362w, MC562dn, MC562w,
MC562dw, ES3452 MFP, ES5462 MFP,
ES5462dw MFP, MPS2731mc
User’s Guide

Table of Contents

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Questions and Answers

  • S
    smithjeffreySep 7, 2025
    How do I resolve horizontal lines and spots on my Oki MPS2731mc prints?
    • W
      wilsonemilySep 7, 2025
      Periodic horizontal lines and spots on your Oki All in One Printer output can indicate several issues. If the interval is about 94mm, the image drum may be damaged or dirty; try wiping it lightly with a soft cloth, and replace it if damaged. If the interval is about 30mm, there might be foreign particles in the image drum cartridge; try opening and closing the top cover and printing again. If the interval is about 86mm, the fuser unit may be damaged and require replacement. Also, if the image drum cartridge has been exposed to light, replacing it might resolve the issue.
  • C
    Corey FloydAug 22, 2025
    What does 'Shutdown in progress' mean on my Oki Printer?
    • R
      Rodney PageAug 22, 2025
      This message simply indicates that the Oki printer is in the process of shutting down.
  • M
    Mark ReynoldsSep 4, 2025
    What to do if my Oki All in One Printer prints vertical lines?
    • C
      charlescontrerasSep 5, 2025
      If your Oki All in One Printer is producing vertical lines, it could be due to a damaged image drum cartridge; if so, replace it. Another cause could be low toner. Try opening the top cover and tapping the toner cartridge a few times to evenly distribute the toner. If the lines persist, replace the toner cartridge.
  • Z
    zthomasSep 3, 2025
    How to fix vertical white lines on Oki MPS2731mc All in One Printer?
    • A
      Andrew HoltSep 3, 2025
      Vertical white lines on printed pages from your Oki All in One Printer can be due to several factors. The LED head might be dirty, so wipe it with a soft, lint-free cloth. The toner could be low; open the top cover and tap the cartridge to evenly distribute the remaining toner, and if the problem persists, replace the cartridge. Foreign materials in the image drum or a dirty light-shielding film on the image drum cartridge can also cause this issue. In these cases, replace the image drum cartridge or wipe the film with a soft, lint-free cloth.
  • G
    George RyanSep 2, 2025
    Why is my Oki MPS2731mc All in One Printer printing so light?
    • J
      Jacqueline GarciaSep 2, 2025
      Light printing on your Oki All in One Printer can occur for several reasons. The toner cartridge might not be correctly installed—try reinstalling it. The toner could also be low; open the top cover and gently tap the cartridge to redistribute the toner. If the issue continues, replace the toner cartridge. The paper could be moist, so use paper stored in proper temperature and humidity. Also, ensure you are using recommended paper and that the media type and weight settings are correct in the Media menu. If you're using recycled paper, try setting a thicker media weight in the Media menu.
  • R
    Roberto RussellAug 31, 2025
    Why does my Oki Printer show 'Error PDF Close'?
    • M
      melanie58Aug 31, 2025
      This message appears when a PDF file contains a syntax error. Unfortunately, there is no other information available.
  • J
    Johnny AndersonAug 30, 2025
    Why does my Oki Printer show 'Invalid Password Close'?
    • F
      Fernando GarciaAug 30, 2025
      This message indicates that the password you entered does not match the password set for the encrypted PDF. The file will not print unless the passwords match.
  • J
    John BrownAug 28, 2025
    What to do if Oki Printer shows '%STORAGE% Error: %ERRCODE%'?
    • A
      aprillawrenceAug 29, 2025
      This error indicates a problem with the storage. If %ERRCODE% is 0, it means unformatted storage was detected during initialization. If %ERRCODE% is 250, the machine detected a broken file related to secure print. If you press [Format], the storage format will start, and the unit will reboot automatically. If you press [Cancel], the unit will shut down.
  • T
    Tamara LaraAug 27, 2025
    What does 'Checking File System' mean on Oki Printer?
    • C
      Charles RyanAug 27, 2025
      This message indicates that the SD Card file system is being checked. The process can be started from "Management"-"Storage Maintenance Setup" of Admin Setup Menu, or "Check File System" of Boot Menu.
  • R
    rodriguezjosephAug 27, 2025
    What does 'Erasing Disk' mean on my Oki Printer?
    • C
      Cynthia DaltonAug 27, 2025
      This message indicates that the SD Card is being erased. The erase process can be started from "Management"-"Storage Maintenance Setup"-"Erase SD Memory Card " of Admin Setup Menu.

Summary

Preface and Introduction

Emergency First Aid Procedures

Provides essential first aid instructions for handling toner spills and potential exposures.

Understanding the Manual and Guide

Notes, Cautions, and Warnings Explained

Clarifies the meaning and purpose of notes, cautions, and warnings used throughout the document.

Guide Structure and Purpose

Outlines the documentation suite and the specific purpose of this user's guide.

Product Overview and Basic Controls

Machine Views and Component Identification

Identifies key components and features of the MFP from its front and rear views.

Control Panel Functions and Keypad

Explains the control panel layout, buttons, and keypad for operating the MFP.

Initial Setup and Configuration

Turning the Machine On and Off

Step-by-step instructions for powering the MFP on and off, including storage advice.

Power Saving and Sleep Modes

Details the machine's power saving and sleep modes to optimize energy consumption.

Installing Drivers and Utility Software

Guides users through the installation process for necessary MFP drivers and utilities.

Paper Handling and Loading

Paper Recommendations and Types

Provides guidance on suitable paper types, sizes, and weights for optimal printing.

Loading Paper into Trays

Step-by-step instructions for correctly loading paper into cassette and multi-purpose trays.

User Authentication and Access Control

PIN Authentication Procedures

Explains how to log in and out of the machine using PIN authentication.

User Name and Password Authentication

Details the process for logging in and out using user name and password credentials.

Core MFP Operations

General Operation and Multi-Tasking

Overview of MFP operations and its ability to handle multiple tasks concurrently.

Copying Functions: Basic and Advanced

Covers basic and advanced settings for performing copy jobs, including count and output options.

Scanning Operations and Methods

Guides on installing scanner drivers and performing various scanning tasks.

Scanning Destinations and Methods

Scan to E-mail Functionality

Explains how to scan documents and send them via e-mail, including destination and scan settings.

Scan to Network PC and USB Memory

Details how to configure and perform scans to network PCs and USB devices.

Scan to Local PC and Remote PC

Guides on saving scanned documents locally or remotely, including WSD and simple scan modes.

Printing Operations

Managing Print Jobs and Lists

Explains how to view, cancel, and manage print jobs from the job list.

Printing from USB Memory

Covers basic and advanced settings for printing files from a USB memory device.

AirPrint and Wireless Printing

Details how to use AirPrint and wireless connections for printing from devices.

Faxing Operations

Sending Faxes from MFP and PC

Guides on sending faxes from the MFP control panel and via PC using Internet Fax.

Advanced Faxing Features

Covers advanced fax options like broadcasting, F Code communication, and address management.

Fax Receiving and Management

Details fax receiving modes, call handling, and job viewing/cancellation.

Maintenance and Cleaning Procedures

Replacing Consumables: Toner and Drums

Instructions for replacing toner cartridges, image drums, and transfer belt units.

Fuser Replacement and Cleaning

Guides on replacing the fuser unit and cleaning various machine parts.

Installing Hardware Upgrades

Memory and SD Card Installation

Steps for installing additional RAM memory and SD cards into the MFP.

Additional Paper Tray Installation

Instructions for installing an optional additional paper tray to expand paper capacity.

Driver Configuration and Troubleshooting

Configuring Printer Drivers for Upgrades

Details how to set driver options after installing new hardware on Windows and Mac.

Troubleshooting Common Issues

Provides solutions for common problems like paper jams, poor print quality, and fax errors.

Product Specifications and Compliance

Technical Specifications Overview

Lists the technical details including dimensions, power, and environmental operating conditions.

Regulatory Statements and Wireless Compliance

Covers FCC, Canadian, and CE compliance for wireless LAN operations.

Appendix A: Menu System Navigation

Top-Level Menu Categories

Lists the primary menu categories for accessing machine functions and settings.

Paper, Address, and Phone Book Setup

Guides on configuring paper settings, managing address book, and phone book entries.

Scan, Print, and Fax Configuration Menus

Details profile settings, network scan destinations, print setup, and fax configuration options.

Network, System, and Power Management

Covers network setup, system management, power saving, and wireless configurations.

Oki MPS2731mc Specifications

General IconGeneral
BrandOki
ModelMPS2731mc
CategoryAll in One Printer
LanguageEnglish

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