seconds. This symbol will then
disappear and audio will revert to its
previously used mode, e.g., Normal.
• Check the ringtone volume level: press
the up volume key on the left side of the
phone (not during an active call). Each
single press will increase the volume
one increment as indicated on screen.
Volume can also be adjusted in
Settings > Audio settings > Normal
mode > Settings > Adjust volume >
Caller ringtone.
Volume keys do not work
The volume keys can be deactivated in the
phone’s settings. Check to see whether the
volume key status is On/Off in Menu →
Settings → Volume key status.
Mobile phone will not power on
• Ensure the protective tape over the
battery conductors has been removed
prior to inserting the battery (if
applicable).
• When attempting to turn your phone on,
ensure you are pressing and holding the
power key (red end call key) for 5-6
seconds.
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