Olivetti OliPadSmart - 11 TROUBLESHOOTING

User Guide
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My mobile device will not charge properly
•MakesureyouareusinganOlivettibatteryandchargerprovidedinthebox.
•Makesureyourbatteryisinserted.Itmustbeinsertedbeforeplugginginthecharger.
•Makesurethatyourbatteryisnotcompletelydischarged;ifthebatteryisat,itmaytakearound30minutestodisplaythebattery
charger indicator on the screen.
•Makesurechargingiscarriedoutundernormalconditions(0°C~+40°C).
•Whenabroad,checkthattheelectricalcurrentiscompatible.
My device is hot to the touch
•Whenyouuseapplicationsthatrequiremorepoweroruseapplicationsonyourdeviceforanextendedperiodoftime,yourdevice
may feel hot to the touch. This is normal and should not aect your device’s lifespan or performance.
My mobile device can not connect to a network
•Tryconnectinginanotherlocation.
•Verifythenetworkcoveragewithyouroperator.
•CheckwithyouroperatorthatyourSIMcardisvalid.
•Tryselectingtheavailablenetwork(s)manually.
•Tryconnectingatalatertimeifthenetworkisoverloaded.
SIM card error
•MakesuretheSIMcardhasbeencorrectlyinserted.
•cannotbeused.
•MakesurethechiponyourSIMcardisnotdamagedorscratched.
“No service” is displayed
•Youareoutsideofthenetworkcoveragearea.
I have already entered 3 incorrect PIN codes
•ContactyournetworkoperatortoobtainthePUKcode(PersonalUnblockingKey).
I am unable to connect my device to my computer
•EnsurethatthePCdatacableyouareusingiscompatible.
•EnsurethatyouhavetheproperdriversinstalledandupdatedonyourPC.
I am unable to download new les
•CheckforfreespaceofyourMicroSDcard.
•Deletesomeles.
•Checkyournetworkconnection.
The device can’t be detected by others via Bluetooth
•MakesurethatBluetoothisturnedonandyourmobiledeviceisvisibletootherusers.