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The display of my mobile phone has "frozen" and the
mobile phone does not react when keys are pressed.
Your mobile phone can occasionally crash. Restart your mobile
phone (see Page 58).
The battery cannot be charged or is empty within a
short time.
Charge the mobile phone for at least 2 hours. Please note that
the battery only reaches its full capacity after several full charging
processes.
If the problem continues, please contact our service partners in
such cases (see Page 66).
The caller is too quiet or dicult to understand.
Increase the volume of the caller using the volume button on the
mobile phone. While a call is in progress, press the Increase
volume
button.
How can I install more apps on the mobile phone?
You can download and install other apps from Google Play.
A condition for using Google Play is that you have a Google
account. If you do not currently have a Google account, you can
register free of charge (see Page 50).
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