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User ManualDesigned to Enhance Built-in Oven
Troubleshooting
For Minor Faults
Problem Possible Cause Solution
The oven is not turning on. There may be a
break in the power
supply.
Check the household fuse box for any blown fuses and
replace as necessary. Also ensure that a safety switch
hasn’t tripped.
The oven light is not working. The light globe
may be loose or,
has blown.
When the oven has cooled and is switched off, remove the
globe cover and ensure that the globe is tightly secured.
If blown, refer to the Cleaning & Maintenance chapter under
the Bulb Replacement section.
The oven is burning the top of my dish
whilst the underside is under-done.
Not enough heat
is emitting from
the bottom of the
oven cavity.
Try using the Conventional cooking functions.
Try lowering the temperature.
Try using a lower shelf position.
The oven is burning the underside of my
dish whilst the top is under cooked.
Excessive heat
is emitting from
the bottom of the
oven cavity.
Try using the Conventional cooking functions.
Try lowering the temperature.
Try using a higher shelf position.
The oven is burning the outside of my
dish whilst the inside is under-done.
The temperature
is set too high.
Lower the oven temperature and increase the cooking
duration.
The outside of my dish is too dry even
though it looks cooked.
The temperature
is set too low.
Increase the oven temperature and decrease the cooking
duration.
For Serious Faults
Some minor faults can be fixed by referring to the table above,
however if an emergency or serious fault occurs, immediately
set all controls to their off positions and disconnect the power
from the source.
If a serious fault occurs, DO NOT attempt to repair the oven
yourself, instead wait for a service agent to do so.
For assistance or to organise an authorised service agent
contact our After Sales Support by calling 1300 11 4357, or by
emailing support@residentiagroup.com.au.
Please note that if a service agent is asked to attend whilst the
product is under warranty and finds that the problem is not the
result of an appliance fault, then you may be liable for the cost
of the call out charge.
The appliance must be accessible for the service agent to
perform any necessary repair. If your appliance is installed in
such a way that a service agent is concerned that damage will
be caused to the appliance or your kitchen, then they will not
complete a repair.
Please refer to the Warranty Information to learn more.
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