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A   Appendices
E5@C Digital Temperature Controllers User’s Manual (H174)
A-5  Troubleshooting
A
A-5-2  Checking Problems
*2 The specified torque is 0.5 N·m for the E5CC-U.
Timing Status Meaning Countermeasures Page
During 
operation 
(continued)
Output will not turn ON Set to STOP (default: 
RUN)
Set the RUN/STOP mode to RUN. If STOP is lit on the 
display, control is stopped.
5-12
Specified operation is 
unsuitable for required 
control (default: Reverse 
operation).
Select either forward or reverse operation depending on 
the required control. Reverse operation is used for heating 
operations.
4-15
A high hysteresis is set 
for ON/OFF operation 
(default: 1.0°C) 
Set a suitable value for the hysteresis. 4-21
The specified power is 
not being supplied from 
the terminals.
The output will not turn ON while the Digital Controller is 
being operated with power supplied through the 
USB-Serial Conversion Cable. Supply the specified power 
from the terminals.
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Digital Controller will not 
operate
Set to STOP (default: 
RUN)
Set the RUN/STOP mode to RUN. If STOP is lit on the 
display, control is stopped.
5-12
Temperature error is large
Input error (S.err display)
Thermometer has burnt 
out or short-circuited.
Check whether the thermometer has burnt out or 
short-circuited.
---
Thermometer lead wires 
and power lines are in the 
same conduit, causing 
noise from the power 
lines (generally, display 
values will be unstable).
Wire the lead wires and power lines in separate conduits, 
or wire them using a more direct path.
---
Connection between the 
Digital Controller and 
thermocouple is using 
copper wires. 
Connect the thermocouple’s lead wires directly, or connect 
compensating conductors that are suitable for the 
thermocouple.
---
Installation location of 
thermometer is 
unsuitable.
Make sure that the location that is being measured with 
the temperature sensor is suitable.
---
Input shift is not set 
correctly (default: 0°C)
Set a suitable input shift. If input shift is not required, set 
the input shift value to 0.0.
5-3
Keys will not operate Setting change protect is 
ON.
Turn OFF setting change protect. 5-19
Cannot shift levels Operations limited due to 
protection.
Set the operation/adjustment protect, initial 
setting/communications protect, and setting change 
protect values as required.
5-19
After long 
service life
Control is unstable Terminal screws may be 
loose.
Retighten terminal screws to a torque of 0.43 to 0.58 
N·m.*
2
2-55
The internal components 
have reached the end of 
their service life.
The Digital Controller's internal electrolytic capacitor 
depends on the ambient temperature, and load rate. The 
structural life depends on the ambient environment 
(shock, vibration). The life expectancy of the output relays 
varies greatly with the switching capacity and other 
switching conditions. Always use the output relays within 
their rated load and electrical life expectancy. If an output 
relay is used beyond its life expectancy, its contacts may 
become welded or burned. Replace the Digital Controller 
and all other Digital Controllers purchased in the same 
time period.
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