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Connection failure. /
Data is not being transmitted.
The blood pressure monitor might not
be properly placed within the receiver’s
transmission range and is too far from
the receiver. If there are no causes of
data transmission interference found
near the blood pressure monitor, move
the blood pressure monitor within 5 m
(16 ft.) of the receiver and try again.
The Bluetooth feature on the receiver
is turned off. Turn on the Bluetooth
feature on the receiver. To retry
connecting the Telehealth service
receiver, remove batteries and press
[START/STOP] button for 2-3 times.
Then reinstall batteries.
The blood pressure monitor did not
pair successfully to the receiver. Try to
pair the devices again.
Refer to chapter 2.
The application on the receiver or
destination device is not ready. Check
the application then try to transmit the
readings again.
Refer to chapter 2. If the “Err” symbol
is on the screen after checking the
application, contact your Telehealth
service provider.
Problem Cause and Solution
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