11-16
11-4 Troubleshooting
OMNUC G5-SERIES AC SERVOMOTOR AND SERVO DRIVE USER'S MANUAL
  11
Troubleshooting and Maintenance
23 0
Encoder 
communications data 
error
No communications error occurred 
with the data from the encoder, but 
there is an error in the contents of the 
data. There was a data error mainly 
due to noise. The encode cable is 
connected, but a communications 
data error occurred.
· Provide the required encoder 
power supply voltage of 5 VDC 
±5% (4.75 to 5.25 V). Be careful 
especially when the encode cable 
is long.
· If the Servomotor cable and the 
encoder cable are bundled 
together, separate them.
· Connect the encoder cable 
correctly.
24
0 Error counter overflow
Position error pulses exceeded the 
setting of the Error Counter Overflow 
Level (Pn014).
· Motor operation does not follow 
the command.
· The value of the Error Counter 
Overflow Level (Pn014) is small.
· Check to see if the Servomotor 
rotates according to the position 
command pulse. Check on the 
torque monitor to see if the output 
torque is saturated. Adjust the 
gain. Set the No. 1 Torque Limit 
(Pn013) or No. 2 Torque Limit 
(Pn522) is set to the maximum 
value. Connect the encoder cable 
correctly. Lengthen the 
acceleration and deceleration 
times. Reduce the load and the 
speed.
· Increase the set value for the Error 
Counter Overflow Level (Pn014).
1 Excessive speed error
The difference between the internal 
position command speed and the 
motor speed (i.e., the speed error) 
exceeded the Excessive Speed Error 
Setting (Pn602).
Note: When the internal position 
command speed is forced to 0 
for an immediate stop due to a 
command pulse prohibition 
input (IPG) or forward/reverse 
drive prohibition input, the 
speed deviation immediately 
increases. The speed 
deviation also increases at the 
start of the internal position 
command speed. Therefore, 
provide enough margin when 
making the settings.
· Increase the set value of the 
Excessive Speed Error Setting 
(Pn602).
· Lengthen the acceleration time of 
the internal position command 
speed. Alternatively, improve the 
tracking (following) performance 
by adjusting the gain.
· Disable the Excessive Speed 
Deviation Setting. (Pn602 = 0)
Alarm 
number
Name Cause Measures
Main Sub