11-17
11-4 Troubleshooting
OMNUC G5-SERIES AC SERVOMOTOR AND SERVO DRIVE USER'S MANUAL
  11
Troubleshooting and Maintenance
25 0 Excessive hybrid error
During fully-closed control, the 
difference between the position of 
load from the external encoder and 
the position of the motor due to the 
encoder was larger than the number 
of pulses set for the Internal/External 
Feedback Pulse Error Counter 
Overflow Level (Pn328).
· Check the motor and load 
connections. Check the external 
encoder and drive connection.
· When moving the load, check to 
see if the change in the 
Servomotor position (total 
encoder pulses) has the same 
sign as the change in the load 
position (total external encoder 
feedback pulses). Check to see if 
the External Feedback Pulse 
Dividing Numerator and 
Denominator (Pn324 and Pn325), 
and External Feedback Pulse 
Direction Switching (Pn326) are 
set correctly.
26
0 Overspeed
The Servomotor rotation speed 
exceeded the value set for the 
Overspeed Detection Level Setting 
(Pn513).
· Do not give excessive speed 
commands.
· Check the input frequency, 
dividing ratio, and multiplication 
ratio of the command pulse.
· If overshooting occurred due to 
faulty gain adjustment, adjust the 
gain.
· Connect the encoder cable 
correctly.
1 Overspeed 2
The Servomotor rotation speed 
exceeded the value set for the 
Overspeed Detection Level Setting at 
Immediate Stop (Pn615).
27
0
Command pulse 
frequency error
The command pulse input frequency 
exceeded 1.2 multiplied by the 
Command Pulse Input Maximum 
Setting (Pn532).
Check the command pulse input.
2
Command pulse 
multiplier error
The command pulse frequency or 
electronic gear ratio parameters are 
not set correctly. The number of 
command pulses per 0.167 ms 
multiplied by the electronic gear ratio 
exceeded approximately 3 Gpps (or 
approx. 175 Kpps for software 
versions lower than V1.10). The 
command pulse input frequency 
varies greatly. Counting errors are 
resulting from noise on the command 
pulse input.
· Set the electronic gear ratio to the 
lower possible value between 1/
1,000 and 1,000.
· Check the command pulse input.
· If possible, use a line driver 
interface.
· Set the Command Pulse Input 
Maximum Setting (Pn532) to less 
than 1,000 to enable a digital filter.
28 0
Pulse regeneration 
error
The pulse regeneration output 
frequency exceeded the limit.
· Check the set values of the 
Encoder Dividing Numerator 
(Pn011) and Encoder Dividing 
Denominator (Pn503).
· To disable detection, set the Pulse 
Regeneration Output Limit Setting 
(Pn533) to 0.
Alarm 
number
Name Cause Measures
Main Sub