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isaac26Aug 14, 2025
What to do if On Call Extra battery is discharged?
- JJoshua EdwardsAug 14, 2025
If the battery of your On Call Blood Glucose Meter is discharged, replace it with a new battery and repeat the test.
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If the battery of your On Call Blood Glucose Meter is discharged, replace it with a new battery and repeat the test.
Why On Call Extra Blood Glucose Meter says battery is low?
If your On Call Blood Glucose Meter indicates that the battery is low but has enough power for 20 more tests, the test results will still be accurate. However, replace the battery as soon as possible.
What to do if On Call Blood Glucose Meter shows test strip damaged or calibration error?
If your On Call Blood Glucose Meter indicates a damaged test strip or calibration error, retest using a new strip. If the problem continues, please contact your local distributor.
Why On Call Blood Glucose Meter says Non On Call® Extra test strip inserted?
This message indicates that you are not using the correct test strip. Ensure you are using the On Call® Extra test strip with the On Call® Extra Blood Glucose Meter. If the problem persists, please contact your local distributor.
What to do if On Call Extra says temperature has exceeded the operating temperature?
If your On Call Blood Glucose Meter indicates that the temperature has exceeded the operating temperature of the system, move to a cooler environment and repeat the test.
What to do if On Call Extra says temperature is below the operating temperature?
If your On Call Blood Glucose Meter displays a message indicating that the temperature is below the operating temperature of the system, move to a warmer environment and repeat the test.
What to do if On Call Extra Blood Glucose Meter is plugged in with the data transfer cable in waiting mode?
If the On Call Blood Glucose Meter is plugged in with the data transfer cable while in waiting for sample application mode, unplug the cable from the meter’s data port. Then, remove the strip and reinsert it into the strip port for testing. If the issue continues, contact your local distributor.
What to do if On Call Extra has electronics failure?
If your On Call Blood Glucose Meter experiences an electronics failure, please contact your local distributor for assistance.
General| Sample Size | 0.4 µL |
|---|---|
| Test Time | 4 seconds |
| Blood Sample | Capillary whole blood |
| Battery | 2 x AAA batteries |
| Display | LCD |
| Battery Life | Approximately 1, 000 tests |
| Automatic Power Off | 2 minutes |
| Operating Humidity | 10-90% RH |
| Measurement Range | 20 - 600 mg/dL (1.1 - 33.3 mmol/L) |
| Memory | 450 tests |
| Operating Temperature | 5°C to 45°C (41°F to 113°F) |
Details all the components included with your blood glucose monitoring system.
Identifies meter parts and explains the liquid crystal display symbols.
Provides essential guidelines and safety warnings for using the blood glucose meter.
Covers storage, handling, and precautions for using On Call® Extra Blood Glucose Test Strips.
Explains the purpose, storage, and precautions for using the control solution.
Step-by-step guide for inserting the CR 2032 coin cell battery into the meter.
Setting up clock, date, time, features, and test reminders for the meter.
Steps and reasons for running a quality control test to ensure meter accuracy.
Instructions for getting a blood sample and performing the glucose test.
Explains common meter messages like "HI", "LO", "Hypo", "Hyper", and "Ketone?".
How to view, clear, and transfer stored blood glucose records.
Guides on replacing the battery and caring for the meter and lancing device.
Recommendations for blood glucose testing times, goals, and comparing results.
Provides troubleshooting steps, technical specifications, and warranty info.
Explains device symbols and provides a manual index for quick reference.