OneTouch Verio - 7 Troubleshooting

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7 Troubleshooting
The OneTouch®Verio® Meter displays messages when
there are problems with the test strip, with the meter or
when your glucose levels are above 33.3mmol/L or below
1.1mmol/L. Improper use may cause an inaccurate result
without producing an error message.
NOTE: If the meter is on but does not operate (locks-up),
contact Customer Care. Contact OneTouch® Customer Care
on 0800121200 (UK) or 1800535676 (ROI).
What it means
You may have a very low
blood glucose level (severe
hypoglycaemia), below
1.1mmol/L.
What to do
This may require immediate
treatment. Although this
message could be due to a test
error, it is safer to treat first and
then do another test. Always
treat according to your healthcare
professional's recommendations.