OneTouch VitA - Page 47

The sample was
applied before
the meter was
ready.
Troubleshooting
Error message
could be caused
either by a used
test strip or a
problem with
the meter.
WARNING
RETEST WITH A
NEW STRIP
ERROR 2
METER OR STRIP
PROBLEM
There is a
problem with
the meter.
Do not use the meter.
Contact Customer Care
on 0800 121 200 (UK) or
1800 535 676 (Ireland).
WARNING
CALL CUSTOMER
SERVICE
ERROR 1
METER PROBLEM
Message What it means What to do
WARNING
RETEST WITH A
NEW STRIP
ERROR 3
METER WAS NOT
READY
Repeat the test with a
new test strip. Apply a
blood or control solution
sample only after APPLY
SAMPLE
or APPLY CONTROL
appears on the display. If
this message continues to
appear, contact Customer
Care on 0800 121 200 (UK)
or 1800 535 676 (Ireland).
Repeat the test with
a new test strip; see
blood application
(pages 12–15) or control
solution testing (pages
30–32). If this message
continues to appear,
contact Customer Care
on 0800 121 200 (UK) or
1800 535 676 (Ireland).
41
Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)