2524
Customer Name :
Address
Phone[O] [R]
Unit Model Unit Serial Number Dealer Name
Invoice Number Date of Purchase Date of Installation
MCB Rating Current (Amps.)
O
Cable Size Ambient Temp. ( C)
O
Earthing Room Temp. ( C)
O
Stabiliser Grill Temp. ( C)
Input Voltage Remote Operation
Customer's Response : To be filled up by the Customer
1. Installation completed within:
12hrs( ), 24 hrs( ) , 36 hrs ( ), more than 36 hrs ( )
2. How did you find the behavior of the Engineer :
Excellent ( J ), Good ( K ), Not satisfied ( L )
3. Overall rating of the service:
Excellent ( J ), Good ( K ), Not satisfied ( L )
4. Suggestion if any:
Job Number Engineer's Signature Customer's Signature
INSTALLATION & SATISFACTION
REPORT
TROUBLE SHOOTING CHART
Troubleshooting Tips
Malfunctions
Unit does not
start
Unit not cooling
or heating
(Cooling/ heating
models only)
room very well
while air flowing
out from the air
conditioner
Cause
Power cut
Unit may have become
unplugged.
Fuse may have blown.
Battery in Remote controller may
have been exhausted.
The time you have set with timer
is incorrect.
Wait for power to be restored.
Check that plug is securely in wall
receptacle.
Replace the fuse.
Replace the battery.
Wait or cancel timer setting.
Set temperature correctly. For
detailed method please refer to
" "Using remote control section.
Clean the air filter.
Close the doors or windows.
Clear obstructions away first, then
restart the unit.
Wait.
Inappropriate temperature
setting.
Air filter is blocked.
Doors or Windows are open.
Air inlet or outlet of indoor or
outdoor unit has been blocked.
Compressor 3 minutes
protection has been activated.
If the trouble has not been corrected, please contact a local dealer or the nearest customer
service center. Be sure to inform them of the detailed malfunctions and unit model.
Notes: Do not attempt to repair the unit yourself.
Always consult an authorised service provider.
What should be done?
If one of the following faults occurs, s
and then connect it in again. If the problem still exists, disconnect the power and contact the
nearest customer service center.
top the air conditioner immediately, disconnect the power
Fuse blows frequently or circuit breaker trips frequently.
Other objects or water fall into the air conditioner.
The remote controller won't work or works abnormally.
Trouble
OPERATION/RUN indicator or other indicators continue flashing.
If one of the following code appears on the display area :
E0,E1,E2,E3.....or P0,P1,P2,P3......
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