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3.2 Compliance
CE: OPTI TEMP products are conformant per EN55011A, EN61326,
EN61010-1. NRTL certification to UL 61010-1 part 1 is also available.
European RoHS: OPTI TEMP products do not fall under the scope of
the RoHS directive per categories 8 (medical devices) and 9
(monitoring & control instruments).
WEEE: OPTI TEMP products with the WEEE mark should be
collected, treated, recovered and environmentally disposed of directly
through the OPTI TEMP collection scheme. Contact OPTI TEMP to
determine the collection scheme for that particular location. As of
August 13, 2005, all cooling system products introduced to the EU
will be labeled with the "Crossed Wheelie Bin" symbol.
China RoHS: OPTI TEMP products are compliant per China RoHS
guidelines. A RoHS material table, detailing the unit’s contents and
respective toxic or hazardous substances or element levels is
displayed in Section 12.8 Specification of this manual.
3.3 Service and Support
OPTI TEMP is committed to customer service both during and after the sale. If you have
questions concerning the unit operation, please contact our Service Department at
231.946.2931.
OPTI TEMP systems are built to provide years of trouble free service. All systems are
tested prior to shipping to insure you receive the highest quality product. In the unlikely
event you experience problems, rest assured our technical service staff will be available
to assist you resolve any problems quickly. If your unit fails to operate properly, or if you
have questions concerning spare parts or service, contact our customer service
department at 231-946-2931 or information@optitemp.com
.
Before calling, please refer to the serial number tag to obtain the serial number:
Unit Serial Number ___________________________________
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