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Clean the hard brush roller (15) in the same way.
8. Troubleshooting
Toreducetheriskofshockandunintendedoperation,turnopowerandremovebattery
pack before servicing.
Problem Possible cause Possible solution
Vacuum not pick up debris 1. Dustbin is full
2. Filters clogged or dirty
3. Filters are out of service
1. Empty the dustbin
2. Cleanthelters
3. Changethewornlters
Brush roller not spin Brush roller clogged by hair,
bers,etc.
Clean the brush roller
Poor suction 1. Dustbin not seated
completely
2. Filters clogged or dirty
3. Dustbin not installed
correctly
4. Low battery
5. Nozzle or dirt passage
clogged
1. Reinstall the dustbin.
Make sure lid is closed
completely
2. Cleanthelters
3. Reinstall the dustbin
4. Fully charge the battery
5. Disconnect nozzle to
remove debris
Vacuumsuddenlyturnsoon
its own
1. Dustbin is full
2. Filters clogged or dirty
3. Vacuum overheat
1. Empty the dustbin
2. Cleanthelters
3. Let vacuum cool down and
retry
Vacuum won’t turn ON or
charge
1. Low battery
2. Vacuum overheat
1. Fully charge the battery
2. Let vacuum cool down and
retry
Short running time 1. Low power
2. Filters clogged or dirty
1. Fully charge the battery
2. Cleanthelters
In any other case or if the solution explained above did not solve the problem, please
contact us at support@orfeldtech.com.