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Roadside Assistance
Included with the purchase of an ELF is a 1-year membership to the Better World
Club’s roadside assistance program. To find more information on the roadside assistance
program, refer to
betterworldclub.com.
In the event that your ELF stops working and you cannot get home, we ask you to
follow the following steps:
1. Move your ELF off of the road or trail to a safe location away from traffic.
2. Call Better World Club and have them pick you and your ELF up. They can be
reached at 1.866.238.1137.
3. Talk to a bicycle repair shop to see if they would be able to fix your ELF and get it
running.
4. If the bicycle repair shop can’t solve the problem, call our service department here
at Organic Transit by dialing 919/908-1599.