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About Start-up Handling Warnings More info
Symptom Possible causes Solutions
No sound from the
transmitter
Dead battery Replace the battery
Transmitter microphone muted Unmute the transmitter microphone
Transmitter turned OFF Turn transmitter ON
Receiving hearing aid turned OFF Turn hearing aid ON
Receiving hearing aid muted Unmute hearing aid
Intermittent or
reduced sound
Moisture on either the transmitter or hearing aid battery Wipe batteries with a dry cloth
Beeping
If your transmitter plays 8 beeps, 4 times consecutively,
it needs a microphone service check
Contact your hearing care professional
If none of the above solutions work, consult your hearing care professional.
Troubleshooting
More info
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