Chapter Two Operating
7
Format : # 9
Description: Allows an extension user to answer a call ringing at any other extension. If
the call is ringing within his extension group, he can pickup call by #7.
If the call is ringing in different extension group, he must to pickup by #9.
Example, extension A and B are ringing at the same time, they are in different
group, at this time, extension C wants to pickup calls, if C and A are in same
group, C can pickup call ringing at A by #7; however, when C is input # 9, he
will pickup call ringing on extension that is connect with anterior extension
jack first, the extension in after jack will keep ringing.
2.6.2 Directed Call Pickup
Format : Tap hook-switch + ABCD
ABCD = Extension number
Description: Allows an extension user transfer an outside call to another extension.
When has outside call is received at extension A, user A is transfers this call
to extension B, music is sent to outside caller while being transferred, when B
is lifts handset, communicate between A and B is established, whoever A or B
is hangup, the remain party will get through to outside caller.
Example: Has outside call is received at 8002, user wants to transfer this call to 8015.
Operating: 1) Extension 8002 is talking with outside caller;
2) User 8002 taps hook-switch rapidly get internal dial tone, input 8015;
3) 8015 is ringing, music is sent to outside caller while being transferred;
4) 8015 lifts handset, communicate between 8015 and 8002 is established,
outside caller is keep holding with music;
5) 8002 hangup, 8015 will get through to outside call.
2.7 Transfer Outside Call to Extension
1. User must to tap hook-switch rapidly which time should not over assigned
hook-switch flash time(refer 3.61), otherwise, the line will be disconnected;
2. After user A has inputted extension number of B, when B is busy, three Beep
busy tone is sent to A, and A will reconnect with outside caller.
a) B is ringing, A is not hangup, if B answer within 25seconds can build internal
talk with A, whoever A or B hangup, the remain party will get through to
outside caller;
b) B is ringing, A is not hangup, if B does not answer within 25seconds, A will
get through to outside caller;
c) B is ringing, A hangup, if B answer within 25seconds he can get through to
outside caller;
d) B is ringing, A hangup, if B does not answer within 25seconds, B will stop
ringing, here A will ring if it is free( if A is busy, operator extension will ring),
if A (or operator) answer within 25seconds, it will get through to outside caller;
if nobody answer within 25 seconds, the line will be released.
When extension B is idle, have follow cases:
To Next Page
Loading...
