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ENGLISH
Problem Cause Solution
Backpack not
working.
Power cord not firmly plugged into
power point, short lead, or machine.
Check all plugs and sockets are firmly plugged in.
Backpack shuts off due to high
motor temperature.
Turn main switch off and unplug the backpack.
Conduct safety and maintenance checks found in
this Product and Training Manual or as per labelling
on the machine. After 30 minutes the backpack
should be ready for use. If not contact the number
below for your nearest Authorised Pacvac Service
and Warranty Agent.
Circuit breaker or RCD has tripped.
Check the machine is in good working order. If OK,
reset circuit breaker or RCD. If circuit breaker or
RCD trips again contact your nearest Authorised
Pacvac Service and Warranty Agent.
Backpack
has no/poor
suction.
Hypercone dust bag full. Remove, empty and clean Hypercone dust bag.
Hypercone dust bag not installed
correctly.
Remove and empty dust bag making sure the
rubber edging is correctly fitted around the canister.
Hose not installed correctly. Reconnect hose and ensure correctly sealed.
Blockages.
Remove hose, wand and floor tools; remove any
blockages.
Filters blocked. Clean the Hypercone filter and external motor filter.
Caution: Always unplug the backpack before attempting to solve a problem or when servicing.
Troubleshooting
Service Requirements
Our products are designed and built to be functional and durable. For information on use and maintenance
please read this Product & Training Manual thoroughly.
Should you require servicing contact your nearest Authorised Pacvac Service and Warranty Agent.
Superpro | Duo | Micron
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