Screen :: 133
Screen
The screen appears blank
1. Look closely at the screen. If you can see a dim image, try adjusting the
screen contrast and brightness (see page 114).
2. If that doesn’t work, perform a soft reset (see page 131).
3. If that doesn’t work, connect the Treo to the AC charger (see page 12)
and perform a soft reset again.
4. If that doesn’t work, perform a hard reset (see page 132).
The screen doesn’t respond accurately to taps or activates
wrong features
1. Press Applications Launcher .
2. Choose the pick list in the upper-right corner, then select All.
3. Choose the Prefs icon.
4. Choose the pick list in the upper-right corner, then select Display.
5. Choose Touchscreen.
6. Follow the onscreen instructions to recalibrate the touchscreen.
Hard reset
A hard reset erases all data and third-party software on your Treo. Never
perform a hard reset without first trying a soft and system reset. You can
restore previously synchronized data with the next HotSync operation.
A hard reset can tell you whether a problem stems from your Treo or an
application installed on it. If you do not experience the problem after you
perform a hard reset, the problem may be related to software you installed.
See page 145 for suggestions on diagnosing third-party software issues.
1. Unscrew the stylus tip to access the reset tool.
2. While holding the Wireless Mode button , use the reset tool to gently
press the reset button on the back of your Treo.
3. When the Palm Powered logo appears, release the Wireless Mode
button .
4. When the warning appears, press Up to confirm the hard reset.
5. If a language selection screen appears, select the same language you
selected for your desktop software.
132 :: Resetting your Treo
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