The indicator light does not go on
1. Seat your handheld firmly in the cradle.
2. Connect the power adapter securely to the cradle.
3. Make sure that the power adapter is plugged into a working electric outlet.
Your handheld does not turn on when you press the power button, or
your handheld does not respond when you tap it
1. Press any application button to see if you can turn on your handheld that way.
2. Perform a soft reset:
a. Slide open your handheld.
b. Use the tip of your stylus or an unfolded paper clip (or
similar object without a sharp tip) to gently press the
reset button inside the hole on the back panel of your
handheld.
3. Charge your handheld for another full two hours.
a. Place your handheld in the cradle.
b. Make sure the indicator light is on.
For more information, go to www.palm.com/support/intl.
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