What to do if my Paloma PG-711FR Heater smells like gas?
- WwjohnsonAug 14, 2025
If you smell gas, it could be due to a hose that is not securely connected or is damaged. In such cases, turn off the Paloma heater and call a licensed plumber.
What to do if my Paloma PG-711FR Heater smells like gas?
If you smell gas, it could be due to a hose that is not securely connected or is damaged. In such cases, turn off the Paloma heater and call a licensed plumber.
Why does my Paloma Heater smell or smoke when I use it for the first time?
If your Paloma heater smells or smokes when using it for the first time, this is due to oil used during manufacturing. Operate the heater for a while in a ventilated room to dissipate the smell or smoke.
How to fix a Paloma Heater that won't turn on?
If your Paloma heater isn't turning on and the ON/OFF operation light isn't glowing green, try these steps: First, make sure the power cord is properly plugged in and the power is switched on. Also, check if the circuit breaker or fuse has blown. Ensure that the child lock is not activated and that the gas is turned on. If you're using an LPG appliance, verify there's enough gas in the LPG tank.
Why does my Paloma Heater turn off by itself?
If the Paloma heater turns off during operation, it could be due to a clogged air filter (the filter lamp will flash, in this case you should clean the air filter). Also, check to ensure that the hot air outlet is not blocked.
What to do if my Paloma PG-711FR Heater does not ignite?
If your Paloma heater does not ignite and the ON/OFF operation light does not glow red, ensure that the supply gas valve is fully opened and that there is no air in the gas hose.
Why is my Paloma PG-711FR Heater not heating the room enough?
If your Paloma heater isn't making the room warm enough, check the following: ensure the set temperature isn't too low, make sure no windows or doors are open, verify the supply gas valve is fully opened, confirm the room size is appropriate for the heater's capacity, and ensure there are no obstructions within 75cm in front of the heater.
Why does the flame go out on my Paloma PG-711FR Heater?
If the flame is extinguished during operation of your Paloma heater, ensure the room is well ventilated, as the amount of oxygen inside the room may be insufficient.
Why does my Paloma PG-711FR Heater smell when I use it?
If your Paloma heater smells during use, it might be due to recent painting, waxing, or polishing in the room. Ensure you ventilate the room properly before using the heater.
Outlines crucial safety information, including definitions of Danger, Warning, and Caution levels.
Details the steps for turning the heater on and off, including fan operation after shutdown.
Step-by-step guide on how to set the correct time on the heater's display.
Details the process for setting the start and shut-off times for Timer 1.
Details the process for setting the start and shut-off times for Timer 2.
Explains how to activate and check programmed timers using the unit or remote control.
Guides on cleaning and refitting the air filters, including warnings for operation.
This document outlines the customer operating and installation instructions for Paloma and Rheem un-flued portable convection room heaters, covering models PG-511FR, PG-711FR, PG-S711FR, PG-B711FR, RA-HNW711FR, RA-HNS711FR, and RA-HNB711FR, compatible with Natural Gas (NG) or Propane (LPG).
The Paloma/Rheem convection gas space heater is designed to provide warmth to a room through the circulation of heated air. It operates as an un-flued portable unit, meaning it does not require a chimney or flue for exhaust, making it suitable for various room settings. The heater uses a modulating gas valve, which allows for efficient energy use by adjusting the gas flow in 7 stages to maintain the desired room temperature. Electronic ignition ensures reliable startup.
A key feature is its automatic economy function, which subtly reduces the set room temperature by 1 degree Celsius every 30 minutes, up to a maximum of 2 degrees Celsius, once the desired temperature is reached. This helps conserve energy without a noticeable change in comfort. The preheat function is another convenience, allowing the heater to automatically start one hour prior to a programmed timer setting, ensuring the room is warm at the desired time.
The heater incorporates several safety features. An anti-tilt safety switch automatically shuts off the gas flow if the unit is knocked or bumped, preventing potential hazards. The Oxygen Depletion Safety System (ODS) monitors the oxygen level in the room and will shut off the gas supply if it drops below a safe threshold, ensuring adequate ventilation. A flame failure device prevents gas flow to the burner if ignition fails or the flame goes out during operation. In the event of a power failure, a power failure device ensures safe shutdown. An overheat safety device is also included, which cuts off the gas supply if the fan stops rotating for any reason, preventing overheating.
The heater is equipped with self-diagnostics electronics that display error codes on the screen if a fault occurs, aiding in troubleshooting.
The heater offers user-friendly controls, accessible via both a control panel on the unit and a remote controller. A one-touch ON/OFF button simplifies operation. Users can adjust the room temperature using up and down arrows on the control panel, with a temperature selection range from 16 to 26 degrees Celsius. The display screen shows both the set temperature and the current room temperature.
Dual timers (Timer 1 and Timer 2) allow users to program the heater to operate automatically during two separate periods of the day, setting both start and shutdown times. The override function provides flexibility, enabling users to manually operate the heater, temporarily bypassing any preset programs.
A child lock function is available to prevent accidental operation or interference with the controls by children. This feature is activated and deactivated by pressing adjustment buttons simultaneously on the control panel, with a lock indicator light confirming its status.
The remote controller mirrors many of the control panel's functions, including ON/OFF, temperature adjustment (up/down), and timer control, offering convenience from a distance. Battery replacement for the remote is straightforward, requiring two AAA size 1.5V batteries.
The heater is designed for domestic household applications and should not be used in commercial settings, as this may significantly shorten its lifespan. It is important to ensure the gas type specified on the rating plate matches the gas supply to prevent explosive ignition or malfunction of the ODS. The heater requires a dedicated 240V Earthed 10 Amp power point and should not be operated using power boards or double adaptors. Proper room sizing and ventilation, as per local regulations and Australian Standard AS5601-2002, are crucial for safe operation.
Regular maintenance is essential for the safe and correct operation of the heater. The air filters (Air Filter 1 and Air Filter 2) are critical components for preventing dust from entering the appliance and should be cleaned regularly, at least once a week. The heater includes a Filter Clean Warning Device: if the air filter is clogged or the hot-air outlet is blocked, the heater will switch off, and the filter light will flash, prompting the user to clean the filters. Air Filter 1 can be removed for cleaning with mild soapy water and should be refitted correctly after drying. Air Filter 2 should not be removed. The heater should not be operated without the filters.
The louvre, where warm air is discharged, should also be cleaned periodically using a vacuum cleaner to remove dirt. Users are advised not to press the louvre heavily or apply strong pressure, as this could cause damage or discolouration of the floor/carpet due to altered heat discharge.
The heater's outer jacket should be kept clean, preferably once a month, using a damp soft cloth. For severe dirt, mild soapy water can be used. Harsh cleaning agents such as thinner, benzene, acid, or alkaline detergents should be avoided as they can cause discoloration of the paint and plastic components. When performing maintenance, the gas hose should be disconnected, the heater turned off, unplugged, and allowed to cool down.
It is recommended that the heater be serviced periodically by an authorised person, at least once every three years, to ensure optimal performance and safety. Any repairs must also be carried out by an authorised person using approved Paloma spare parts. Users are advised to wear gloves when handling the heater during maintenance due to potentially sharp edges.
| Model | PG-711FR |
|---|---|
| Category | Heater |
| Fuel Type | Propane |
| Ignition | Electronic |
| Safety Features | Oxygen Depletion Sensor |
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