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14.4 Troubleshooting  Flowchart 
14.4.1  H11 (Indoor/Outdoor Abnormal Communication) 
Malfunction Decision Conditions 
•  During startup and operation of cooling and heating, the data received from outdoor unit in indoor unit signal 
transmission is checked whether it is normal. 
 
Malfunction Caused 
•  Faulty indoor unit PCB. 
•  Faulty outdoor unit PCB. 
•  Indoor unit-outdoor unit signal transmission error due to wrong wiring. 
•  Indoor unit-outdoor unit signal transmission error due to breaking of wire in the connection wires between the 
indoor and outdoor units. 
•  Indoor unit-outdoor unit signal transmission error due to disturbed power supply waveform. 
 
Troubleshooting