3 
TABLE OF CONTENTS
PAGE     PAGE
1.  Safety Precautions ............................................. 5 
2.  Precaution for Using R32 Refrigerant .............. 8 
3.  Specifications ................................................... 13 
4.  Features ............................................................ 27 
5.  Location of Controls and Components .......... 28 
5.1  Indoor Unit .................................................. 28 
5.2  Outdoor Unit ............................................... 28 
5.3  Remote Control .......................................... 28 
6.  Dimensions ....................................................... 29 
6.1  Indoor Unit .................................................. 29 
6.2  Outdoor Unit ............................................... 30 
7.  Refrigeration Cycle Diagram ........................... 31 
8.  Block Diagram .................................................. 32 
8.1  CS-Z20XKEW  CU-Z20XKE   
CS-Z25XKEW  CU-Z25XKE    
CS-XZ20XKEW  CU-Z20XKE   
CS-XZ25XKEW  CU-Z25XKE .................... 32
 
8.2  CS-Z35XKEW  CU-Z35XKE   
CS-Z42XKEW  CU-Z42XKE    
CS-XZ35XKEW  CU-Z35XKE .................... 33
 
9.  Wiring Connection Diagram ............................ 34 
9.1  Indoor Unit .................................................. 34 
9.2  Outdoor Unit ............................................... 35 
10.  Electronic Circuit Diagram .............................. 37 
10.1  Indoor Unit .................................................. 37 
10.2  Outdoor Unit ............................................... 38 
11.  Printed Circuit Board ....................................... 40 
11.1  Indoor Unit .................................................. 40 
11.2  Outdoor Unit ............................................... 42 
12.  Installation Instruction ..................................... 44 
12.1  Select the Best Location ............................ 44 
12.2  Indoor Unit .................................................. 45 
12.3  Select the Best Location ............................ 55 
12.4  Outdoor Unit ............................................... 56 
13.  Installation and Servicing Air Conditioner 
using R32 .......................................................... 60 
13.1  About R32 Refrigerant ............................... 60 
13.2  Characteristics of R32 Refrigerant ............. 60 
13.3  Refrigerant piping installation • Tools used  
in services .................................................. 62 
13.4  New installation, Relocation,  
Repairing of Refrigerant Cycle System  
The Procedures .......................................... 66
 
13.5  Piping installation of R32 ............................ 67 
13.6  Installation, Relocation, and Service .......... 68 
13.7  Repairing of refrigerant cycle /  
Brazing point .............................................. 72
 
13.8  <Reference> Analysis method for no error 
code, no cooling / no warming ................... 78 
14.  Operation Control ............................................. 80 
14.1  Basic Function ............................................ 80 
14.2  Indoor Fan Motor Operation ....................... 81 
14.3  Outdoor Fan Motor Operation .................... 82 
14.4  Airflow Direction ......................................... 83 
14.5  Quiet Operation (Cooling Mode/Cooling  
Area of Dry Mode) ...................................... 86 
14.6  Quiet Operation (Heating) .......................... 86 
14.7  Powerful Mode Operation .......................... 87 
14.8  Timer Control .............................................. 87 
14.9  Sleep Mode Operation ............................... 87 
14.10  Auto Restart Control ................................... 88 
14.11  Indication Panel .......................................... 89 
14.12  nanoe
TM 
X Operation .................................. 89 
14.13  Mild Dry Cooling Operation ........................ 91 
14.14  Wireless LAN Control ................................. 91 
15.  Operation Control  
(For Multi Split Connection) ............................ 94 
15.1  Cooling operation ....................................... 94 
15.2  Soft Dry Operation ...................................... 94 
15.3  Heating Operation ...................................... 94 
15.4  Automatic Operation .................................. 95 
15.5  Indoor Fan Motor Operation ....................... 95 
15.6  Powerful Mode Operation .......................... 95 
15.7  Auto Restart Control ................................... 95 
15.8  Indication Panel .......................................... 95 
15.9  Mild Dry Cooling Operation ........................ 95 
16.  Protection Control ............................................ 96 
16.1  Protection Control for All Operations .......... 96 
16.2  Protection Control for Cooling & Soft Dry 
Operation .................................................... 98 
16.3  Protection Control for Heating Operation ... 99 
17.  Servicing Mode ............................................... 101 
17.1  Auto OFF/ON Button ................................ 101 
17.2  Heat Only Operation ................................ 102 
17.3  Remote Control Button ............................. 104 
18.  Troubleshooting Guide .................................. 112 
18.1  Refrigeration Cycle System ...................... 112 
18.2  Breakdown Self Diagnosis Function ........ 114 
18.3  Error Codes Table .................................... 115 
18.4  Self-diagnosis Method .............................. 117 
19.  Disassembly and Assembly Instructions .... 146 
19.1  Indoor Electronic Controllers,  
Cross Flow Fan and Indoor Fan Motor 
Removal Procedures ................................ 146
 
19.2  Outdoor Electronic Controller Removal 
Procedure ................................................. 153 
19.3  Panasonic Comfort Cloud ........................ 154 
20.  Technical Data ................................................ 167 
20.1  Cool Mode Performance Data .................. 167 
20.2  Heat Mode Performance Data ................. 169 
21.  Service Data .................................................... 171 
21.1  Cool Mode Outdoor Air Temperature 
Characteristic ........................................... 171 
21.2  Heat Mode Outdoor Air Temperature 
Characteristic ........................................... 177
 
21.3  Piping Length Correction Factor .............. 183