Limited Warranty (Only for U.S.A. and Puerto Rico)
Panasonic
Consumer
Electronics
Company,
Division
of
Panasonic
Corporation
of
North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Blu-ray
Disc
Player Limited Warranty
Limited
Warranty
Coverage
(For
U.S.A.
and
Puerto
Rico
Only)
If your product does not work properly because
of
a defect in
materials or workmanship, Panasonic Consumer Electronics
Company (referred to as "the warrantor") will, for the length of the
period indicated on the chart below, which starts with the date of
original purchase ("Limited Warranty period"), at its option either (a)
repair your product with new or refurbished parts, or (b) replace it with
a new or a refurbished product. The decision to repair or replace will
be made by the warrantor.
Product
or
Part
Name Parts
Labor
Blu-ray Disc Player One (1) Year One (1) Year
During the "Labor" Limited Warranty period there will be no charge for
labor. During the "Parts" warranty period, there will be no charge for
parts.
You
must mail-in your product during the warranty period. If
non-rechargeable batteries are included, they are not warranted. This
Limited Warranty only applies to products purchased and serviced
in
the United States or Puerto Rico. This Limited Warranty
is
extended
only to the original purchaser and only covers product purchased as
new. A purchase receipt or other proof
of
original purchase date
is
required for Limited Warranty service.
Carry-In
or
Mail-In
Service
For Carry-In or Mail-In Service
in
the United States and Puerto Rico
call 1-800-211-PANA (7262) or visit
Panasonic Web Site: http://www.panasonic.com
When shipping the unit carefully pack and send
it
prepaid, adequately
insured and preferably
in
the original carton. Include a letter detailing
the complaint and provide a day time phone and/or email address
where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED
WARRANTY
PERIOD THE
PURCHASER
WILL
BE REQUIRED TO FURNISH A
SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF
PURCHASE,
AMOUNT
PAID AND
PLACE
OF PURCHASE.
CUSTOMER
WILL
BE
CHARGED
FOR THE REPAIR OF
ANY
UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Customer Services Directory (United States
and
Puerto Rico)
Limited
Warranty
Limits
And
Exclusions
This Limited Warranty ONLY COVERS failures due to defects
in
materials or workmanship, and DOES NOT COVER normal wear and
tear
or
cosmetic damage. The Limited Warranty ALSO DOES
NOT
COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which
result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments,
misadjustment
of
consumer controls, improper maintenance, power
line surge, lightning damage, modification, or commercial use (such
as hotel, office, restaurant, or other business), rental use
of
the
product, or service by anyone other than a Factory Service Center or
other Authorized Servicer, or damage that
is
attributable to acts
of
God.
THERE
ARE
NO EXPRESS WARRANTIES EXCEPT
AS
LISTED
UNDER
"LIMITED
WARRANTY
COVERAGE".
THE WARRANTOR
IS NOT
LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF
ANY
BREACH
OF THIS WARRANTY. (As
examples, this excludes damages for lost time, cost
of
having
someone remove or re-install an installed unit if applicable, travel to
and from the servicer, loss
of
or damage
to
media or images, data or
other recorded content. The items listed are not exclusive, but are for
illustration only.)
ALL
EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY
OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation
of
incidental or
consequential damages, or limitations
on
how long
an
implied Limited
Warranty lasts, so the exclusions may not apply
to
you.
This Limited Warranty gives you specific legal rights and you may
also have other rights which vary from state to state. If a problem with
this product develops during or after the Limited Warranty period, you
may contact your dealer or Service Center. If the problem is not
handled to your satisfaction, then write
to
the warrantor's Consumer
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH
ARE
NOT COVERED
BY
THIS
LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
46,
RQT9378
Obtain Product Information and
0Jerating
Assistance; purchase Parts, Accessories, or obtain Literature
by
visiting our Web Site at:
http://www.panasonic.com 'help
or, contact
us
via the web at:
http://www.panasonic.com!contactinfo
You
may also contact
us
directly at:
1-800-211-PANA (7262),
I Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm,
EST.
I
For
hearing or speech impaired
TTY
users,
TTY:
1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online
for
all Panasonic Products
by
visiting our Web Site at:
http://www.pstc.panasonic.com
or,
send
your request
by
E-mail to:
npcparts@us.panasonic.com
You
may also contact
us
directly at:
1-800-332-5368 (Phone) 1-800-237-9080
(Fax
Only) (Monday - Friday 9
am
to
9 pm,
EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American
Express,
and Personal Checks)
For
hearing or speech impaired
TTY
users,
TTY
: 1-866-605-1277
Product Repairs (United States
and
Puerto Rico)
Centralized Factory Service Center
MAil TO:
Panasonic
Service
and
Technology
Company
4108
Airport
Road
Elgin,
IL
60123·9333
Attention:
BD/DVD
Repair
Please carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory Service Center.
As
of
October
2008
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