Problem Cause & Solution
I cannot install or uninstall
Multi-Function Station.
R Some of the files needed to install or uninstall Multi-Function Station may
be corrupted. Use the MfsCleaner utility (found on the supplied CD-ROM)
to solve the problem.
1. Insert the supplied CD-ROM into your CD-ROM drive.
R The setup program will start automatically.
2. [Tools] A [Cleanup Tool]
3. Click [Clean], and then click [Yes] to restart the computer.
Note:
R To install Multi-Function Station again, see page 22.
I cannot view the operating
instructions using
Multi-Function Station.
R Install the operating instructions on your computer beforehand (page 24).
I cannot find the unit in the
[Target Device] or [Device
Select] dialogue box when
operating the following
functions.
– Scanning
– Remote Control
– PC FAX (y)
– Device Monitor
R The printer driver has not been installed. Install it on your computer
(page 22).
I forgot the password for
feature programming via
remote operation.
R You may have changed the feature programming password. If you do not
remember it, assign a new programming password using feature #155.
When required to enter the current password, enter “0101” instead.
I forgot the current
administrator code for mode
restriction settings (feature
#151).
R You may have changed the administrator code. If you do not remember it,
assign a new password using feature #151. When required to enter the
current password, enter “0101” instead.
During programming, I
cannot enter the code or ID
number.
R All or part of the number is the same as another code or ID. Change the
number:
– fax activation code: feature #434
– auto disconnection: feature #435
Email related functions do not
work properly (LAN
supported models only). (y)
R For environments where SSL/TLS encryption is required to send email,
activate SSL in the email server settings.
11.4.2 Printing problems
Problem Cause & Solution
Recording paper is wrinkled
or folded when printed.
R Make sure that the recording paper is loaded properly (page 25).
R Try turning the recording paper over or rotating it 180 degrees.
107
11. Help
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