Call block
Problem Cause/solution
The dedicated key for
T
elemarketing call block is not
displayed.
R While on the charger, the MTELE.BLK.N key is not
available. Lift the handset from the charger.
R If the Auto talk feature is set to on, the call is answered
automatically when the handset is lifted from the charger
during an incoming call. Turn off the auto talk feature
(page 41).
Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
displayed.
R You must subscribe to Caller ID service. Contact your
phone service provider for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R The name display service may not be available in some
areas. Contact your phone service provider for details.
R Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
o
r announced late.
R Depending on your phone service provider, the unit may
display or announce the caller’s information at the 2nd
ring or later.
R Move closer to the base unit.
Caller information is not
a
nnounced.
R The handset or base unit’s ringer volume is turned off.
Adjust the ringer volume (page 39, 43).
R The Talking Caller ID feature is turned off. Turn it on
(page 39, 43).
R The number of rings for the answering system is set to “2
rings” or “Toll saver”. Select a different setting
(page 57).
R Your unit does not announce caller information while the
other devices such as headset or handsets are engaged
in a call.
The caller list/incoming phone
n
umbers are not edited
automatically.
R The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 41, 43).
R You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
e
dited in the caller list.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 50).
64
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