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What to do if my Panasonic Telephone does not work?
If your Panasonic Telephone doesn't work, ensure the batteries are correctly installed. Fully charge the batteries. Check all connections. Unplug the base unit's AC adapter to reset it, then reconnect and try again. Also, the handset might not be registered to the base unit; in that case, register the handset.
What to do if I cannot hear a dial tone on my Panasonic Cordless Telephone?
If you cannot hear a dial tone on your Panasonic Cordless Telephone, confirm the Ethernet cable is properly connected. Also, your network settings may not be correct. Resetting all equipment (modem, router, hub, base unit, and computer) may resolve the issue. If you cannot access Internet Web pages using your computer, check to see if your phone system is having connection issues in your area.
What to do if I fully charged the batteries, but the battery indicator still flashes or shows zero on my Panasonic Cordless Telephone?
If you have fully charged the batteries of your Panasonic Cordless Telephone, but the battery indicator still flashes or shows zero, clean the charge contacts and charge again. If the issue persists, it may be time to replace the batteries.
What to do if I cannot hear a dial tone on my Panasonic KX-TGP500 Telephone?
If you cannot hear a dial tone on your Panasonic Telephone, ensure the Ethernet cable is properly connected. Reset all equipment by shutting down your modem, router, hub, base unit, and computer, then turn them back on one at a time in that order: modem, router, hub, base unit, computer. If you cannot access Internet Web pages using your computer, check to see if your phone system is having connection issues in your area. Network settings may also be incorrect, so contact your administrator for further information.
Why is the STATUS indicator on my Panasonic KX-TGP500 Telephone off?
If the STATUS indicator on your Panasonic Telephone is off, it could be due to several reasons: the base unit power is off, the Ethernet cable is not connected properly, your network devices (hub, router, etc.) are turned off, or the base unit power is booting up. Check these possibilities to resolve the issue.
How to fix noise and sound interruptions on my Panasonic Telephone?
If you hear noise or the sound cuts in and out on your Panasonic Telephone, it may be due to electrical interference. Try re-positioning the base unit and using the handset away from sources of interference. Also, try moving closer to the base unit.
Why is the Panasonic Telephone base unit not ringing?
If the base unit of your Panasonic Telephone is not ringing, the ringer volume may be turned off. Adjust the ringer volume. Call forward, Do not disturb, or Block anonymous calls may have been programmed by your administrator.
What to do if I fully charged the batteries, but my Panasonic Telephone still flashes or displays 0?
If you have fully charged the batteries, but your Panasonic Telephone still flashes or displays 0, clean the charge contacts and charge again. It also may be time to replace the batteries.
Why I cannot register a handset to the Panasonic KX-TGP500 base unit?
If you cannot register a handset to the base unit, the maximum number of handsets (6) may already be registered. Cancel unused handset registrations from the base unit. You may have entered the wrong PIN. Place the handset and the base unit away from other electrical appliances.
General| Wireless Technology | DECT |
|---|---|
| Frequency | 1.9 GHz |
| Base Station Handsets Supported | 6 |
| Simultaneous Calls | 3 |
| Protocols Supported | SIP |
| Caller ID | Yes |
| Call Waiting | Yes |
| Conference Calling | Yes |
| Voicemail | Yes |
| Handset Speakerphone | Yes |
| Power | AC Adapter |
| Network | Ethernet |
| PoE | Yes |
| Headset Jack | 2.5mm |
| Codecs | G.711, G.729 |
| Display | LCD |
| Range | Up to 300 meters outdoors, 50 meters indoors |
