- 70 - VQT3T39
Q&A Troubleshooting
Computer, printer
Cannot send pictures to computer.
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Not connected correctly (→55).
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Check whether computer has recognised camera.
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Select [PC] when connecting the camera to your computer. (→55)
Computer does not recognise card (only reads built-in memory).
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Disconnect USB connection cable and reconnect with card in place.
The card is not recognised by the computer.
(You are using an SDXC Memory Card.)
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Make sure your computer supports SDXC memory cards.
http://panasonic.net/avc/sdcard/information/SDXC.html
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When you insert a card, a message will be displayed requesting you to format the card,
but do not format it.
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If [Access] remains displayed on the LCD monitor, turn off the camera and then
disconnect the USB cable.
Cannot print when connecting to printer.
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Printer is not compatible with PictBridge.
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Set [USB Mode] to [PictBridge (PTP)]. (→58)
Cannot print the date.
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Make date printing settings before printing.
→ With supplied software: Select “with dates” within print settings.
Edges cut off pictures when printing.
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Release any trimming or edgeless printing settings on printer before printing.
(Consult printer operating manual.)
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The pictures were recorded in aspect ratio.
→ If printing in shop, check if 16:9 sizes can be printed.
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