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Troubleshooting (Advanced)
C When the screen copy message appears, click [OK].
[pcinfo.bmp] file will be saved in
[Documents]/ [My Documents] folder. If [pcinfo.bmp] file
already exists, it will be overwritten. (If [pcinfo.bmp] file is set as a “Read-only” or “Hidden” file, the new file
cannot be saved.)
To display the extension of the file:
Click (Start) - [Control Panel] - [Appearance and Personalization] - [Folder Options] - [View]. In
[Advanced settings], remove check mark [Hide extensions for known file types].
Click [Tools] - [Folder Options] - [View] from Explorer, and remove the check mark for
[Hide extensions for known file types] under the [Advanced settings] section.
NOTE
You can also save a copy of the screen to a file using the following procedure:
Click
(Start)/ [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy].
The image is a bitmap file in 256 colors.
When using an Extended Desktop, a copy of the screen displayed on the primary device will be saved.
At the time of purchase, the computer is set so that a copy of the screen can be saved to a file by pressing
Ctrl
+
Alt
+
F7
. This setting can be changed using the following procedure:
A Log on to Windows as an administrator.
B Click
(Start)/ [start] - [All Programs] - [Panasonic] - [PC Information Viewer].
C Right-click [Screen Copy], and then click [Properties] - [Shortcut].
D Move the cursor to [Shortcut key], press the key to be used for the shortcut, and then click [OK].
E Click [Continue].
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